Monalyn Guiabar

Hi!

My name is Monalyn. I have over 2 years of professional experience as a Online Selling Industry, over a year as Public 

Teacher as well as a copy writer because I'm a member of news publication in our school and also as VA. In online selling, I experienced dealing with different customers who are angry, frustrated, worried and 

afraid. Building an emotional connection with customers is not easy and it’s even harder when there are no verbal or physical cues to follow. I've demonstrated success in responding to customer's telephone, email and chat queries in an accurate and timely manner. Not just that, I always make sure that I addressed all of the customer's concern without lacking empathy. I'm confident that my 

exceptional oral and written communication skills matched with great customer service will make me an asset to your company. I'm confident in my ability to make anything I put my mind to a success. I work quickly and confidently because I love what I do, I'm extremely motivated and a great manager of time, I learn quickly and I have a strong analytical skills. My organizational skills 

are essential for making deadlines and delegating responsibilities while fostering an environment of teamwork.

I also freelance for different businesses creating content and driving traffic to the social media pages.

I am pleased to learn more for the coming opportunity.