Monaliza Tagara

MONALIZA TAGARA VIRTUAL ASSISTANT --Monaliza Tagara https://www.linkedin.com/in/monaliza tagara Personal Profile Extremely motivated to constantly develop my skills and grow professionally. Posses excellent communication skills and interpersonal skills. Loyal, Self-motivated, Proactive and has a stong character. Work Experience COLLECTIONS AGENT 2019 -2021 Skills Make phone calls, email and SMS, to remind and communicate with customers who have expired and overdue repayment. Record relevant information in the system to google sheets and answer customers inquiry. Finish the task required by the company including phone calls, coverage and succesful customer rate. QUALITY ASSURANCE 2018 - 2019 ADMIN EMAIL MANAGEMENT APPOINTMENT/CALENDAR MANAGEMENT TOPIC RESEARCH SOCIAL MEDIA MANAGEMENT COMMUNICATION CUSTOMER SERVICE GRAPHIC DESIGNS Tools Google Apps Microsoft office Canva Mailchimp Trello Lastpass Prepare, coordinate, and submit required reports with regards to quality. Document quality assurance activities with internal reporting and audits. Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements. Education SOFTNET INFORMATION TECHNOLOGY CENTER SENIOR HIGH SCHOOL-