Mona Attia

Mona Attia PERSONAL DATA Full Name: Date of Birth: Nationality: Marital Status: Location: Mona Attia February 17th, 1982 Egypt Married 6th of October, Giza, Egypt CONTACT INFO Mobile: Email: -- PROFESSIONAL EXPERIENCE May 2017 to October 2019 Professional Translator Kenzy Translation, Egypt - Translate all types of documents - Proof read coo-workers translations - Assist in data entry Sales and Marketing Senior Executive April 2016 to March 2017 Global View, Egypt Industry: Real Estate - Market new projects to target clients - Perform unit sales - Design company’s portfolio, brochures, and fliers - Assist sales team to improve performance 1 Customer Service Executive Teleperformance, Egypt. Industry: Telecommunications Feb 2012 to Oct 2013 - Received calls to assist customers Types of assistance: - Hotel booking and editing changes - Trip booking - Aviation using Saber Sales and marketing manager Indigo, Egypt. Industry: Real Estate/Property Management Mar 2007 to Jun 2009 - Coordinate all development activities including initiating new development projects, oversee existing portfolio of projects and coordinating all development issues with the Executive Director. - Supervise project development staff. - Review all development related payment requests, construction change orders, and product substitution. - Define, review, and monitor performance expectations of all staff. - Prepare and supervise budget proposals development; develop and monitors construction budget together with the Executive Director to prepare goals and budgets. - Prepare documents such as representation contracts, supply agreements, closing statements, deeds and leases. - Conduct seminars and training sessions for sales agents in order to improve sales techniques. 2 Sales and Marketing Executive Aton Travel, Egypt. Industry: Travel and Tourism. Company Size: 51-100 employees Jan 2005 to Jan 2007 - Collect and gather information that enable evaluation of exhibit and advertising opportunities for exposure and travels to professional meetings to exhibit products. Administration, Public Relations and Advertising - Attend and participate events in order to interact with clients and increase the market share. - Develop and implement the company’s advertising program. - Develop, update, and organize marketing database within the assigned markets. - Work on any assigned tasks related to administration, operation, Sales and Marketing. Business Development: - Assist in the preparation of a master calendar of events in product destination for use in advertising and product design. - Execute Internet and Marketing research for the sake of gathering strategic information for more accurate and specific decisions towards potential markets. - Maintain and enhance business relationships with targeted clients through continuous communication and follow up. Real estate and insurance consultant Alexandria inc, United States. Aug 2000 to May 2003 Industry: Insurance, Real Estate/Property Management - Show clients the available properties to rent or own. - Set insurance claims with clients for their cars, house, or business - Establish and computerize all company’s filing system. - Provide necessary support as need to the staff. EDUCATION- BA in English Translation major Cairo University, Egypt Overall Grade: B 2001 - 2005 2001 BA in Science York University, United States. Overall Grade: A High school diploma Henry Sibley, United States. Overall Grade: A 3 ACHIEVEMENTS Graduated with honors from Henry Sibley high school. Graduated with a high GPA and honors from York College. LANGUAGES • English: Fluent\native • Arabic: Advanced\native TOOLS AND TECHNOLOGIES • Advanced in Brochures, fliers, business cards, ect. , Computer, Microsoft Office, Tourism, Customer Service, Internet and event planning. • Intermediate in Advertising, Adobe Photoshop. AREAS OF EXPERTISE • Advanced in Customer service, Tourism and Event Planning. • Intermediate in Telemarketing, customer service, marketing, and Sales. 4