Momontoh Jessica Nawah

Jessica Nawah Momontoh Date of birth: 18/11/1997 | Place of birth: Mankon-Bamenda , Cameroon | Nationality: Cameroonian | Phone: (- (Mobile) | Email address:-| Passport: AA523615 | Address: Mile 3 Nkwen , Farmers House , 00237, Bamenda, Cameroon (Home) | Committed to structured excellence in every task About me Proactive and detail-oriented Executive Assistant with a strong background in administrative coordination, client communication, and document management. Skilled in supporting executives and teams confidential correspondence, preparing reports, and maintaining professional client relationships across global time zones. Passionate about delivering reliable, high-quality administrative support that helps organizations run smoothly and achieve their business goals. Work experience Remote Administrative Assistant| Beveen Academy | 01/06/2023 - Current | London , United Kingdom Warmly greeted and assisted over 30 clients daily, both online and offline, providing detailed explanations of services and opportunities. • Prepared and refined cover letters, CVs, and personal statements, demonstrating strong document management and attention to detail. • Accurately filled in application forms, ensuring precision and adherence to guidelines. • Managed and responded to client queries via phone and email, maintaining clear and effective communication. • Maintained comprehensive written and computer files, including conducting data entry to ensure organized and accessible records. • Coordinated administrative functions, including budget support, personnel documentation, meeting scheduling, and clerical duties. • Conducted research and collected information to support various administrative and operational needs. • Assisted with budget activities and accounting, demonstrating an understanding of financial data handling. • Contributed to the implementation of new programs, procedures, methods, and systems, showcasing adaptability and process improvement skills. • Prepared confidential documents and reports, emphasizing discretion and accuracy in handling sensitive information. • Maintained detailed meeting minutes and coordinated schedules for meetings and conferences. • Coordinated operational aspects including purchasing, equipment management, property inventory, and disposal, highlighting organizational and record-keeping abilities. • Manage daily administrative operations independently, demonstrating strong time management and self-discipline in a remote setting. Administrative Assistant| Divine Favor | 01/04/2021 - 31/05/2023 | Bamenda, Cameroon • Engaged with an estimated 40 clients daily, employing positive telephone etiquette and effective questioning to identify needs and resolve issues. • Provided front-line support, ensuring high levels of customer satisfaction with products and services. • Maintained accurate records of stock inventory, demonstrating strong organizational skills. • Assisted customers with troubleshooting and setup processes, requiring clear communication and problem-solving. • Processed payments and recorded customer data accurately, ensuring data integrity. • Achieved the highest sales rates for the store in 2021 (2.8%) and 2022 (3.2%), indicating strong performance and attention to detail in tracking sales data. • Supported continuous improvement initiatives by collecting and analyzing customer feedback to enhance business processes. Education & Training Certificate | Beveen Academy | 01/04/2025 - 18/10/2025 | United Kingdom Field of studyField unknown Certificate | Google | 01/11/2022 - 01/04/2023 | United States Field of studyData Analysis Certificate | Pehdino Training Center | Bamenda , Cameroon Field of studyMicrosoft A Levels| GTHS Bamenda| 01/09/2013 - 30/06/2015 | Bamenda , Cameroon Field of studySecretarial Duties O Levels| GHS Bamenda | 01/09/2008 - 30/06/2013 | Ndop, Cameroon Field of studyScience Language Skills Mother tongue(s): English Understanding French Speaking Writing Listening Reading Spoken production Spoken interaction A1 A1 A1 A1 Skills Data analysis | attention to detail Administrative & Organizational | • Microsoft Office Suites Remote Collaboration| Having excellent Communication skills (verbal and written) A1