MERCY MOMOH
Nigerian | Apata, Ibadan, Oyo State, Nigeria | --| LinkedIn: linkedin.com/in/momoh-mercy
Professional Summary
Tech-savvy professional with a B.Sc. in Computer Science and an ongoing M.Sc. in
Cybersecurity and Networking. Proven track record in administrative and technical roles,
achieving measurable results such as improving student exam performance by 20% and
reducing system downtime by 15%. Adept at leveraging virtual collaboration tools, project
management techniques, and cybersecurity protocols to deliver efficient organizational
support.
Skills
Technical Skills: Proficient in Microsoft Office Suite, Google Workspace, virtual collaboration
tools (Zoom, Microsoft Teams). Skilled in data entry, project coordination, and
cybersecurity essentials.
Soft Skills: Strong communication, interpersonal skills, task prioritization, time
management, and problem-solving abilities.
Key Achievements:
- Boosted student exam performance by 20% through interactive and engaging teaching
methods.
- Reduced system downtime by 15% during IT troubleshooting and support.
- Managed financial accounts with 100% accuracy, resulting in streamlined financial
reporting processes.
Work Experience
Accounts Manager
Moismail Filling Station – Apata, Ibadan | October 2023 – May 2024
- Ensured 100% accurate daily financial transaction processing and record-keeping.
- Prepared and presented monthly financial reports, leading to a 10% improvement in
budgetary decisions.
- Enhanced operational efficiency by resolving billing issues within 48 hours, achieving
a 95% customer satisfaction rate.
Computer Science Tutor
Our God Reigns School – Sagamu, Ogun State | 2022 – 2023
- Conducted engaging lessons, increasing students' academic performance by 20%.
- Designed curriculum modules that simplified technical topics for better
comprehension.
- Created interactive resources, leading to a 30% increase in student engagement.
IT Intern
Emmakulate Systems Solutions – Ibadan, Oyo State | 2021 – 2022
- Resolved IT issues to reduce system downtime by 15%.
- Enhanced software deployment efficiency by implementing improved processes.
- Assisted in managing data tasks with 100% compliance to accuracy standards.
Certifications
- Certified Associate in Scrum Fundamentals (CASF) – October 2022
- Cybersecurity Bootcamp (Tech4Dev) – October 2022
- Fortinet Network Security Expert (Level 1) – September 2022
- Cybersecurity Essentials (CISCO) – August 2022
- Advanced Programme in Project Management – August 2022
Education
M.Sc. in Cybersecurity and Networking
University of Ibadan – Oyo State, Nigeria | 2024 – Present
B.Sc. in Computer Science (Second Class Upper)
Ajayi Crowther University – Oyo State, Nigeria | 2018 – 2022
Training
Virtual Assistance (VA) Training
ALX Africa | Sept 2024 – Nov 2024
- Completed intensive training in virtual assistant tools and techniques, including Google
Calendar management, data entry, and expense tracking.
Interests
- Learning New Technologies
- Problem-Solving and Innovation
- Community Engagement
