Momoh Mercy

MOMOH MERCY Introduction About me Hi, I'm MOMOH MERCY your Tech-Savvy Virtual Assistant! As a dedicated Virtual Assistant, I specialize in administrative support, email management, calendar scheduling, data entry, travel planning, and more. My mission is to ensure businesses run smoothly while helping clients achieve their goals. . With a strong foundation in cybersecurity and virtual assistance, I excel in managing schedules, optimizing workflows, and delivering top-notch administrative services tailored to each client's needs Personal projects As an Administrative Virtual Assistant, I have been able to manage a wide range of tasks such as email handling, data entry, project management, calendar management, research and SEO, travel itinerary, sales management, social media management task, and other administrative tasks that keeps business running smoothly, helping my clients stay on top of their priorities and remain productive. I bring both reliability and professionalism, ensuring every task is completed accurately and on time. Education ALX AFRICA 2024 Virtual Assistant Mastercard Foundation UNIVERSITY OF IBADAN 2024Ongoing Msc Cybersecurity and Networking Oyo, State. AJAYI CROWTHER UNIVERSITY- Bsc Computer Science Oyo, State. Work Experience Virtual Assistant Helping my clients stay on top of their priorities and remain productive. I helped my client in data entry I helped organize my client's email I bring both reliability and professionalism, ensuring every task is completed accurately and on time. Scheduling appointments and meetings Conducting SEO research Prepare presentations accordingly. Collaborated with clients on project coordination Customer Support Resolved customer inquiries and complaints promptly, ensuring satisfaction Assisted with billing issues and provided clear explanations of transactions and pricing discrepancies.. Maintained positive client relatons trough professional communication. Professional Projects CALENDER MANAGEMENT I help keep schedules organized and running smoothly by booking meetings, setting up reminders, and avoiding double bookings. I make sure important dates and deadlines are never missed EMAIL-MANAGEMENT I organize and declutter inboxes by sorting emails, setting up filters, and prioritizing important messages using color coding. I ensure timely responses and help clients stay on top of their communication without feeling overwhelmed. DATA ENTRY Accurately inputting, organizing, and maintaining information in databases, spreadsheets, or systems to ensure all records are up-to-date and easily accessible. RESEARCH I help find and organize reliable information to support projects and decision-making. SKILLS AND EXPERTISE Communication Skills Email Management Time Management Calendar Management Data Entry Attention To Details Research Invoicing Team Work/ Collabration Meeting Scheduling Problem Solving Travel Planning Organizational Skills Customer Support Adaptability Time and Project Management File Confidential And Discretion Organization and Management Vision To empower professional and entrepreneurs by providing seamless administrative support that enhances productivity and fosters growth. I envision a world where busy individuals can go on their core goals without being weighed down by administrative tasks, leading to more successful and fulfilling careers. My mission is to deliver reliable and efficient administrative assistance that streamlines operations, improves organizations, and saves time for my clients. I strive to create customized solutions tailored to each client's unique needs, enabling them to focus on their business while I handle the details. I am committed to building strong partnership based on trust communication and exceptional. Personal Skills I possess strong creative and organizational skills, which have been honored through various personal and professional experiences and projects. My crea 97% Customer Service 93% 95 % Communication Problem Solving MY TOOLS KIT MICROSOFT WORD ZOHO CANVAS DROPBOX EMAIL SLACK MICROSOFT EXCEL ASANA CALENDLY TRELLO CLICK UP ZOOM GOOGLE SUITE HUBSPOT Let's Work Together - -Ibadan, Nigeria. https://www.linkedin.com/in/momoh -mercy https://www.upwork.com/freelancers /~013d47011aeafe728e