Mojishola Omoboye

I am a dedicated Customer Service Specialist and Virtual Assistant with over three years of experience providing high-quality administrative support, customer engagement, and virtual assistance across different industries. I specialize in chat support, email handling, call management, follow-ups, and day-to-day administrative tasks that help businesses run smoothly.

I have hands-on experience managing customer inquiries, resolving complaints, maintaining customer records, scheduling appointments, and ensuring timely follow-ups to improve customer satisfaction and retention. My background as an Administrative Assistant and Senior Customer Service Executive has strengthened my ability to communicate clearly, remain professional under pressure, and handle multiple tasks efficiently.

As a Virtual Assistant, I am highly organized, detail-oriented, and tech-savvy. I am comfortable working remotely and collaborating with teams across different time zones. I have experience using productivity tools such as Microsoft Word, Excel, Outlook, PowerPoint, and CRM systems to manage data, track interactions, and support business operations.

I am also confident in handling calls, customer follow-ups, and lead management, ensuring that no client request is overlooked. I take pride in delivering excellent service, building positive relationships, and representing brands professionally in every interaction.

I am reliable, quick to learn, and committed to helping businesses grow by providing efficient customer support and virtual assistance. I am open to long-term remote roles and short-term projects where professionalism, communication, and attention to detail are valued.