Moises Kilanda Garcia

Moises Kilanda Garcia

$10/hr
CSR
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lisboa, Lisbon, Portugal
Experience:
3 years
MOISES KILANDA GARCIA Moises Kilanda Garcia | LinkedIn - moises3x (Moises Garcia) (github.com) - SUMMARY Recent Computer Engineering graduate from IADE Creative University with expertise in web development (React.js, Node.js), programming (Python, C/C++, SQL), and networking fundamentals. Currently advancing my technical and analytical skills through a postgraduate Cybersecurity course at Rumos while working as a Customer Support Representative (CSR) for PlayStation at Teleperformance Portugal. Passionate about merging problem-solving, secure coding practices, and user-centric design to build resilient systems. EDUCATION Rumos | Lisboa, Portugal Cybersecurity Course | Expected Completion: November /2025 Universidade Europeia | Lisboa, Portugal BSc in Computer Engineering | Graduated: June/2024 Key Projects: Smart tent IoT dashboard, StreetART web app. SKILLS SUMMARY Programming: Python, C/C++, JavaScript (React.js, Node.js), SQL Networking & Security: TCP/IP, DNS, DHCP, Basic encryption principles Tools: Figma, Git, Wireshark (Basic), Arduino/ESP32 Databases: SQL (MySQL, PostgreSQL). Soft Skills: Troubleshooting, customer empathy, cross-functional collaboration Moises Kilanda Garcia - 1 WORK EXPERIENCE RZOLV Remote UI/UX & Front-end Developer March 2023 – June 2024 ●​ Designed wireframes and interactive prototypes for web and mobile applications, focusing on user needs and high cycle times. ●​ Planned and executed usability tests to gather insights and refine designs based on user feedback. ●​ Ensured designs adhered to accessibility and ergonomic standards. ●​ Contributed to the development and improvement of UI design guidelines and component libraries. ●​ Collaborated with cross-functional teams to integrate design and development efforts. ●​ Practiced atomic design principles to maintain consistency across various applications. ●​ Engaged with business stakeholders and end-users to apply the design thinking process and deliver effective solutions. Teleperformance Portugal Lisboa, Portugal Customer Support Representative (PlayStation Project) September 2024 – Present ●​ Provide technical support to PlayStation users, resolving software/hardware issues and account security concerns. ●​ Diagnose and troubleshoot network connectivity problems (NAT types, port forwarding, DNS errors). ●​ Educate users on enabling 2FA, securing accounts, and recognizing phishing attempts. ●​ Collaborate with global IT teams to escalate and resolve complex technical cases. Moises Kilanda Garcia - 2 PROJECTS StreetART | LINK September 2023 – December 2023 ●​ Built a web application for viewing, uploading, and managing street art and related events. ●​ Integrated user authentication for sign-up, sign-in, and profile management. ●​ Developed features to upload and display artwork on a map, manage events, and view event details on a calendar. ●​ Ensured responsive design for optimal performance on both desktop and mobile devices. ●​ Utilized Node.js, Express.js, and various front-end technologies to create a seamless user experience. IoT Tent with a dashboard | LINK December 2023 – June 2024 ●​ Developed a smart tent monitoring system using Arduino and IoT technologies. ●​ Implemented a Node.js server with Express.js for user authentication and data handling. ●​ Created an interactive dashboard using Chart.js to visualize real-time data on temperature, humidity, air quality, and weather conditions. ●​ Integrated weather data using the MetaWeather API and displayed the tent location with OpenStreetMap. ●​ Focused on user-friendly design and real-time data updates for efficient monitoring. ADDITIONAL INFORMATION Languages: Fluent in English & Portuguese Interests: Open-Source Security Tools, Ethical Hacking Competitions, IoT Security Research. REFERENCES Upon request Moises Kilanda Garcia - 3
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