Mohommed Manash

I am an experienced IT Infrastructure and Cloud Support Engineer with 8+ years of experience supporting businesses in Managed Service Provider (MSP) environments. I specialize in Microsoft Azure, Microsoft 365, networking, and technical support, helping companies maintain reliable, secure, and scalable IT systems.

I have successfully supported multi-client infrastructures, resolved complex technical issues, and delivered cloud and infrastructure solutions that improve productivity and reduce downtime.

• Microsoft Azure Administration and Cloud Support

• Microsoft 365 Administration (Exchange, Teams, SharePoint, Intune)

• Azure Virtual Machines, Networking, Identity Management

• IT Infrastructure Support and System Administration

• Firewall, VPN, and Network Configuration

• DNS Management and Security (including DNS filtering solutions)

• Technical Support (Email, Chat, Phone)

• Ticketing and Customer Support Operations

Azure • Microsoft 365 • Zendesk • Slack • Vercel • Auth0 • 1Password • Vitally • Chargebee • PagerDuty • Windows Server • Networking Technologies

✔ 8+ years of real-world IT support experience

✔ Strong troubleshooting and problem-solving skills

✔ Excellent communication with remote teams and clients

✔ Reliable, responsive, and detail-oriented

I am available for remote freelance IT support, cloud administration, technical support operations, and infrastructure management.

Let’s work together to keep your systems running smoothly and securely.