Mohit Ostwal

 MOHIT OSTWAL - Business Analyst / Salesforce Administrator - Mumbai, In Passionate and curious professional with 4 years of experience as Business analyst / Salesforce admin/ Financial analyst in the field of banking,finance, information technology, and Healthcare. Have worked on Agile methodology, Scrum methodology, Jira Dashboard, SQL, Salesforce, and MS powerpoint. While working I have achieved in enhancing Cost reduction, increase in volume of sales, and increase in ROI for that appreciated by Management. _________________________________________________________________________________________________ SKILLS Agile (Scrum) Waterfall My SQL MS Visio UML Workflow & Approval XML HTML Tableau 10.4 Project Management MS Access Oracle 10g HP Qick Test Pro Python JIRA DashBoard Project Scheduling Microsoft BI Suite Project Management ACHIEVEMENTS 1. Jumpstarted Customer service delivery by 40% with new customer support application 2. Managed small development teams with development Asp.Net and SQL 2005 3. Coordinated migration of existing customer from one geographic region to other within 4 hours of download window 4. Optimized resources by automating the operation process and reducing redundant work in operation department by 40% 5. Payment from Account Receivable reduced from 45 day to 40 days and helped in enhancing sales turnover by 3% and profitability by 1%. 6. Stood in the list of Dean while pursuing my MBA from City University of Seattle CERTIFICATION & KNOWLEDGE Certified Business Analysis Professional (CBAP), Certified Salesforce Administrator, Business System Information Management 2015, Learning Data Analytics, Business Valuation, Microsoft Technology Associate Certification, Database Fundamentals 2017 EDUCATION University of the Cumberland’s, KY, 2019 to present Master of Science- Information Technology City University of Seattle, Seattle, WA:- Master of Business Administration – Finance University of Mumbai, Mumbai, India- Bachelor of Commerce – Financial Accounting & Audit EXPERIENCE VHS  Seattle,WA  97124  Feb 2019- Jan 2021Senior Business analyst Designed and implement database solutions for external clients and satisfactory level goes by 15% Managed and administrator Business requirement documentation and functional requirement document based on business need and enabled developer to complete project before 100 hours of deadline. Estimated, prioritized, planned, and coordinated with team in collating required data and solutions with higher accuracy helped saving in cost by 25%. Developed Risk mitigation strategy to improve business process and standard by 25 % Worked with the development team throughout iteration in Testing phase and Implementation phase to see end result of the project achieved before 10 days to deadline. Worked with Sales and Marketing team on Salesforce application to enhance business and profitability by 7%. Created on SSIS reporting to help get better insights to improve business profitability by 25% Creative Ideas Simple Solutions, Inc., Washington DC  MD 21029  DEC 2017 – Nov 2018 Business Analyst Provide robust modeling and reporting to facilitate executive-level decision making. Formed financial forecasts, achieved by effective plans higher by 10%. Recommended financial actions by analyzing cash flow statements, Business operation expenses, Depreciation and appropriation and reduced in expenses by 10%. Strong analytical skills; support operations through analysis of key performance indicators and trends with view of enhancing the profitability by 15%. Consensus-driven communicator; liaise across various business units and promote organizational success. Rapidly adapt to new technologies and possess expertise with MS Word, PowerPoint, Excel, Access, and broad range of statistical software. Worked on Financial service cloud and chatter to manage client information and other details. . Par Infrastructure pvt ltd  Mumbai, India  April 2013-Dec2014 Junior Project manager cum Business Analyst  Interacted with users to understand complex business requirements and documented the requirements. • Worked with groups, participated in Requirement Gathering Sessions & JAD Sessions to define their needs and developed an action plan and specification document • Helped draft the scope document and suggested improvements • Technical Writing of different validation deliverables such as URS, FRS, Compliance Plan, System Test Protocol, FMEA, System Test scripts, UAT Script, RTM (Requirement Traceability Matrix), System test Report, UAT Report, Compliance Report • Translated stakeholders’ requirements into use cases, user stories, workflow/process diagrams, data flow/data model diagrams. • Conducted and managed System Test and UAT testing activities. • Performed data cleansing tasks using excel. • Managed difficult customer issues and responded immediately to improve customer services. • Organized all SDLC deliverables for project work. • Attended weekly status meetings with Project management team.