Mohana Gupta

Business Systems analyst, Agile Scrum Master (CSM) with over 6+ of experience in the Banking and Financial Services and IT industry. 

• Experience in scrum, waterfall and hybrid software development frameworks for project delivery
• Expertise in sprint ceremony facilitation, conduct, and agenda creation (sprint planning, daily scrum, sprint review, sprint retrospective and backlog refinement). 
• Capable of business development activities, handling contracts, client service and requirement gathering through interviews, survey, workshops, and existing records. 
• Extensive years of expertise working in an Agile setting to gather and document technical requirements. 
• Proficient in creating and maintaining program roadmap, project charter, project scheduling activities, project coordination activities
• Performed data analysis for created reports by data visualization tool such as PowerBI and Tableau
• Extremely proficient at  writing Business Requirement Documents, Functional Specification Documents, Systems Requirement Specifications, acceptance criteria, User Stories, epics,  Use Cases, business case, Test Cases and test scenarios. 
• Proficient in conducting Business Process Analysis to evaluate the compatibility of the current system infrastructure with the new business needs and in interpreting user expectations. 
• Conducted JAD sessions including Subject Matter Expert (SME's) inquiring about the functioning components of the business process and meticulously updating the material as per the needs in an easily comprehensible style. 
• Proficient in Use Case Diagrams, Activity Diagrams, Data Flow Diagrams, Entity Relationship Diagrams, root cause analysis, flowcharts and creating sops. 
• Knowledge of AS-IS and TO-BE analyses, Gap Analysis, Process Mapping,  process improvement and process standardization
• Highly confident, innovative,  self-motivated, driven  and passionate with interpersonal, leadership, communication, analytical, interpersonal, presentation, and problem-solving skills, project management skills, strong analytical skills and stakeholder management skills