Mohan S

MOHAN SESHETTY Phone:- / E-Mail:-hotmail.com Scaling new heights of success with hard work & dedication, targeting senior-level managerial assignments which involve analytical capabilities and professional growth in IT Infrastructure (Cloud Computing) with a reputed organization. PROFILE SUMMARY Leads clients’ understanding and preparation for the impacts of Cloud on the roles, responsibilities, 3rd party contracts and Business/IT workforce, including leading clients’ change to such a Cloud-enabled IT Operating Model, facilitating stakeholder agreement and managing inhibitors to change Google Cloud & ITIL Certified Professional with 12+ years of excellence in envisioning and delivering insightful & innovative business solutions through technology, shaping future course for the organization, introducing innovative, and cutting edge business solutions for clients in both International & Domestic Markets Familiar with delivering IT Infrastructure Project for new facilities, Data Centre Upgradation of Hardware & Software, Microsoft Technologies, VMware Virtualisation, IT Asset Management and Network Security Skilled in evolving systems / processes for change management in technical service operations entailing mapping of business processes and studying workflow to design solutions / applications; skilled in ensuring business functionality adherence & enhancing competitive advantage Expert at maintaining complete IT infrastructure including Server Hardware, VMware Environment, Data Storage, Switching & Routing, Backups, E-Mail, Firewall, Spam Filtering, AV, VPN, Mobile Devices, VOIP Systems, Network Monitoring and all Microsoft Technologies Possess insightful knowledge on building & implementation of ITIL and ISO27001; expert in aligning IT processes with ITIL by establishing Change, Incident and Problem Management meetings and decreasing turnaround time. Outstanding leadership skills with capability to build, train, mentor & retain top performing cross-functional teams WORK EXPERIENCE Jan’18 – Oct’20Sai Sadguru Computer Services LLC Client: Brandix Apparel India Pvt Ltd., Visakhapatnam. Position:Team Lead (Information Systems & Infrastructure) Responsibilities:Heading the Systems Department with a team of 18 members. Responsible for complete IT Infrastructure include Planning, deployment and maintenance. Performing the Lead role in maintaining the Cloud Infra & Data center, Production servers and Access Devices. Key Areas:Delegate duties and tasks with in IT Team and allocation of engineer to respective shift and site Create processes and/or tools that enhance operational workflow and provide positive customer impact Work cohesively across internal business units to achieve goals Engaging/collaborating with other teams as needed (e.g., app teams/owners, Monitoring team, Admin teams, ESX Hosting, storage teams, Migrations, Upgrades with Build teams, vendors, etc.) Develop systems management solutions using automation and self-repair rather than relying on alarming and human intervention Apply advanced troubleshooting techniques to provide unique solutions depending on customer use cases. Prior working experience with AWS EC2, S3, CloudFront & GCP Compute Engines, GKE Clusters, Cloud Storage, Cloud SQL, Cloud Spanner, Cloud Stackdriver & Cloud Bigquery. Ensure 100% calls are managed through helpdesk system, Problem Management are to be followed as per problem management process and work flow defined by client. Ensure the performance of SLAs are monitored and incase of deviation in SLA, do root cause analysis, apply corrective action and preventive action Maintain up‐to‐date information on the customer contacts, supplier contacts, vendor contacts, management & contacts, SLA matrix, Severity and categorization matrix Plan and schedule training calendar, Maintain a tracker of training for engineers. Prepare a activity checklist and maintain a Start of the day activities and End of the day activities tracker (Such like, Conference room, Video Conferencing, critical devices, critical users equipments, and etc... (As per client requirement) Jun’14 – Jan’ 18AAWISHKAR InfoSpace Pvt Ltd, Vizag Position:IT Consultant Services (Infrastructure & Application Services) Environment: AWS Services: IAM, EBS, EC2, VPC. Responsibilities : Develop workflows for automation tools within on premise and off-premise cloud delivery models Adhering to SLA’s and providing high Customer Satisfaction Have the ability to respond promptly to production issues and alerts 24x7 Independent thinker that can execute defined procedures with minimal supervision Experience with VMware vSphere 5.5 virtualization technologies Setup and managed EBS Volumes and EIP to EC2 Instances. Designed AMI images of EC2 Instances by employing AWS CLI and GUI. Created and Managed User Accounts, Log Management, Shared Folders, Reporting, Group Policy Restrictions, etc. Infrastructure Development on AWS by employing services such as EC2, RDS, Cloud Front, Cloud Watch, VPC, etc. Worked with Management frameworks and Cloud Administration tools. Mar’13 – May’14IBM India Pvt. Ltd., Hyderabad Position:IT Specialist Environment: Windows & VMware Responsibilities: Built IT strategies for IT solutions ensuring alignment with overall business strategies, managing, designing, implementing all distributed IT Infrastructure Architecture, worldwide datacentre operations, cloud workloads, network and server services, telecommunications, monitoring, workstations Support the continuous refinement of IBM’s services, including internal and external marketing, maturation/training of methods, tools, and points of view, as well as integration with IBM’s other Lead the contract renewal sales cycle from proposal stage through contract execution Ensured the availability, integrity, & security of IT system for 24/7 IT Operations Managed and executed on a long-term vision to move most of infrastructure to a cloud architecture Accomplished infrastructure systems integration, design and operational readiness of servers, storage, network, and voice communications; steered architecture strategy for the overall IT project portfolio Conducted proof of concepts to assist in defining technology direction and enabling business strategy Liaised closely with the Group IT services to execute on strategic infrastructure projects, IT Budget and to maximize return on global resources Monitored, maintained and troubleshot Cloud environment, LAN and WAN networks between multiple campus locations, data centre Installed network performance tools - recommend and implement changes to network architecture to improve flow of traffic and security Developed operational service metrics with actionable plans to improve operational efficiency, enhance service quality/SLA, & optimize delivery times (value streams optimization) Performed periodic preventative maintenance, Open trouble tickets and/or coordinate communication as required Identified existing potential network problems and report outages with corrective actions Regulated the information technology and related computer systems for datacentre and cloud platforms Directed IT staff including hiring, supervising, mentoring, and giving reviews Designed and implemented IT policies and procedures, managed access controls including network and physical access, supported the technical and equipment needs of employees Recognized and addressed potential problems before they escalate, maintained software licenses and hardware inventory, performed audit systems and reported statuses Steered data centre operation 24/7 (ICT) environment Applications including the network, servers, PC and ERP systems Dec’06 – Mar’13HSBC India Pvt. Ltd., VIZAG as IT Asst Manager Environment: Windows 2003,2008 Servers, EVA Storage Support, Netbackup 5.x & 6.x, VMware 4.x & 5.x Highlights: Received appreciating for the work on writing scripts for Disk cleanup & Unwanted User profile deletion, which have enhanced the system performance Attained Superstar and Best performer awards during various roles undertaken in IT Department Accomplished various projects like Vmware installation at Vizag, Involved in Backup standardizations across GR, SCCM Installation on GR Servers, Actively involved in Server Power Implementation to name few Directed remarkable initiatives in learning and resolving issues related to GR Servers setup and other business specific applications WinGreen - Windows Server 2003 Service Pack evergreening (GR) on Vizag site. SCOM installation for all Vizag site servers SCCM Agent installation on all servers for Vizag site Pointing GR serve EPO agents to HK DR for Vizag site Implementing New windows Media Service on NCR site and configuration HP Webjetadmin Piloting done for all sites across GR and rendering support to sites for all reported issues Steering Server Power process options on Vizag site servers. PREVIOUS EXPERIENCE Jan’06 – Dec’06ITC WELCOMGROUP, VIZAG as System Admin (Unix and Windows 2003 servers with Hardware support) Aug’04 – Aug’05Complease Trading LLC, Dubai as as Server Support Engineer (Windows 2000, 2003 servers, Print servers, File Servers, Backup servers, Internet servers) Jun’99 – Jul’04Gayatri Technolgies, VIZAG as as Desktop Engineer ( Unix, Solaris, Win 2000professional, XP, Win NT, 2000 Servers) EDUCATION Master of Computer Applications from Indira Gandhi National Open University, New Delhi in 2007 Bachlor Computer Science from Andhra University, Vizag, Bachelor in 1999 CERTFICATIONS Google Cloud Associate Certified Engineer Google, License -GCP-ACE-ON06BC ITIL v3 Foundation Certificate in IT Service Management EXIN, License -ITIL-V- VMware Certified Associate – Data Center Virtulization VMware, License -VCAD- Microsoft Certifed Systems Engineer Microsfot, License – B- CISCO Certified Network Associate CISCO, License -CSCO- PERSONAL DETAILS Date of Birth:03/01/1978 Languages Known:English / Hindhi / Telugu Mailing Address:15-3-24/2, G5, Padmini Villa Apts, Century club road, Maharani Peta, Visakhapatnam AP, India PIN – 530 002.