MOHAMMED YASEEN
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Career Objective
To obtain a position that will allow me to utilize my education, aptitude, demonstrated and creative skills, strong imitative and positive attitude to make a constructive difference within my company or community.
Summary of Proficiency
Nearly 2 yr experience in Customer Service.
4 yr experience in Warehouse Operation.
Dealing effectively with people at all levels within and outside the organization.
Ability to learn quickly and adapt to changing environments.
Knowledge of administrative and clerical procedures.
Knowledge and experience of relevant software applications.
Work Experience
Company:Magus Customer dialog Pvt Ltd, Cochin
Designation:Shift in charge
Job Responsibilities
Handle the floor and work closely with customer representative.
Provide agents with product and service information.
Responsible for shift schedule to include: work station assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
Responsible to meet shift production goals.
Prepare the productivity report and sent it to the higher end for approval.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Other duties as assigned.
Company:Cameo Corporate Services Limited, Ernakulam
Designation:Agency Coordinator
Job Responsibilities
Responsible to meet production goals.
Prepare the productivity report and sent it to the higher end for approval.
Submit timely reports & data from agency
Assist the staff whenever necessary
Other duties as assigned.
Company:Apzone, Calicut
Designation:Asst: Store Manager
Job Responsibilities
Complete store operational requirements by scheduling and assigning employees; following up on work results
Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
Contribute to team effort by accomplishing related results as needed
Manage stock levels and make key decisions about stock control
Other duties as assigned.
Company:Max International LLC , Salalah, Oman
Designation:Accountant
Job Responsibilities
Handling and maintaining accounts up to finalization manually and computerized
Verify petty cash, receipt and payment.
Preparation of Fixed asset register and stock register
Preparation of Quotation for the working project
Other duties as assigned.
Company:Al Kauther Water Company, Salalah, Oman
Designation:Store Coordinator
Job Responsibilities
Complete store operational requirements by scheduling and assigning employees; following up on work results
Maintain raw material & finished stock
Contribute to team effort by accomplishing related results as needed
Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control
Taking physical inventory once a month to cross check with the monthly inventory report.
Other duties as assigned.
Education
Qualification
Board/University
Year
Graduation
B.Sc Chemistry
MG University, Kottayam - Kerala
2004
N.E.E.E
Logic Software Solutions Pvt. Ltd, Cochin
2005
Computer Skill Set
Operating systems
Windows2k/XP, MS-DOS, NT
Hardware
Computer Hardware &Trouble Shooting
Software
Tally
Networking
Computer Networking & Administration
Others
MS-Office, Internet Application
Personal Details
Date of Birth: 09/06/1982
Sex: Male
Religion: Islam
Nationality: Indian
Marital Status: Married
Languages known: English, Hindi & Malayalam
Permanent address: Mythree House, No 26, South Girinagar, Kadavanthara
Cochin-682020
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge.
Mohammed Yaseen