Mohammed Omer

Mohammed Fathelrahman Eltayeb Juffair, Bahrain 11/10/1995 -Sudan - Single PROFILE I am a hardworking representative focused on completing work swiftly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks dedicated to business success. Experienced in marketing strategies and campaign management. EDUCATION 09/2022 – present Bachelor in Business Adminstration Swiss Business School - Online Switzerland 02/2021 – 08/2021 Digital Marketing Officer Certificate New Horizons Alexandria, Egypt SKILLS Analytical and problem solving Microsoft Office Business and leadership Computer proficiency People skills Collaboration talent Digital Marketing Organizational know-how LANGUAGES English Arabic Chinese PROFESSIONAL EXPERIENCE 09/2021 – 08/2022 Senior Sales Agent Rapidgen Inc Drive company sales by continually identifying new sales opportunities and maintaining existing customer relationships. Lead less experienced sales representatives. Develop sales pipelines to manage sales quotas. Identifying potential customers through networking initiatives, cold-calling, and email communications. Resolving customer complaints in a timely and professional manner to maintain customer loyalty. Mohammed Fathelrahman Eltayeb Cairo, Egypt - 04/2019 – 08/2021 Customer Service Executive AT&T Answering client correspondences through email, social media, and by phone. Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions are needed. Managing orders and ensuring their prompt delivery. 08/2018 – 03/2019 Restaurant Manager Moon, Italian Restaurant & Lounge Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. Ensures customer satisfaction with all aspects of the restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner.. Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.. Maintains sales records and tracks cash receipts. Prepares and submits operations reports and other documentation requested by the regional manager. Mohammed Fathelrahman Eltayeb Cairo, Egypt -