Mohammed Fayaz

Fayaz Mohammed Cell: - No #.22/3, 10th Cross K R Puram, Bengaluru-560036 E-Mail:-Career Objective: To seek a suitable challenging position in a dynamic organization that suits my skills and to utilize my Experience for the personal growth as well as the Organizational growth. Professional Profile: Job profile has the overall experience 12+ Years (Customer Support 2Years 7Months, Customer Support 1Years, Lab Technician 2Years 11Months, Data Entry (Document Controller) & Operation Manager (ECommerce, Google AdSense and Digital Marketing)5Years 9Months. Company Name: Foular General Trading & Contracting Company 5Years 9Months Operation Manager. Job & Responsibilities: • • • • • • • • • • • • • • • • • • • Google AdSense. E Commerce (Website Back Panel). Instagram Marketing. YouTube Marketing, Mobile Marketing etc. Optimizing Website traffic. Ensure all operations are carried on in an appropriate, cost – effective way. Help the organization’s processes remain legally compliant. Manage budgets and forecasts. High Knowledge in POS System. Recruit, train and supervise staff. Purchase materials, Plans inventory and oversee warehouse efficiency. Purchase materials payments to suppliers. Maintaining Suppliers records. Staff Salaries and leave settlements. Visiting to all branches for regular checkup. Finding way to increase quality of customer services. Maintaining records for audit on yearly basis. Sales reports on weekly monthly quarterly half early & Yearly Basis. Maintaining profit and loss. Company Name: RK Junior College 2Years 11Months Lab Technician. Job & Responsibilities: • • • • • • Document Controller (Maintaining the files of student’s records). Set up, Copy, Scan and store documents. Manage requests for documentations. File documents in Physical and digital records and ensure appropriate storage. Review and maintain the accuracy of the records, Editing where necessary to ensure that they are up to date. Manage the process around documentations within the organization. Company Name: Andromeda Marketing Pvt Ltd 1Year Customer Support. Job & Responsibilities: • • • • • Solve the problem or get the issue fixed and inform that to the customer. Identify the problems of the customers quickly and precisely. Handle queries and complaints of customers in a kind, professional and tactful manner. The process Vodafone GPRS settings we use to call the customers to give the settings if any problem will occurs while browsing we use to solve the problems. Include listening to customers queries and coming up with solutions for the problems as fast as possible. Company Name: Co Options Technology Pvt Ltd 2Years 11 Months Customer Support. Job & Responsibilities: • • • • • Include listening to customer queries and coming up with solutions for problems as fast as is possible. By using Pax @ 2002, VB Studio, SQL Server Version 2002. Providing training to the GOVT Sector Employees. Updating errors in Pax @ 2002 faced by the customers. Visiting to the customer place and problem solving. Academic Credentials: DEGREE UNIVERSITY/ Academe PERCENTAGE BA in Computer Science Sree Venkateswara University Tirupathi 53.6% Diploma In Computers Dr. Y.C. James Yen Rural Polytechnic, Kuppam. Kings English Medium School 63.81% S.S.L.C Digital Skills: • • • • • E Commerce. Google AdSense. Mobile Marketing. SEO. SMO. • • • PPC. YouTube Marketing. Affiliate Marketing. 54.34% Technical Education: N+, MCSE, CCNA Course Completed IIHT, BANGALORE. Competency Skills: 1. Installation of operating Systems & Application like Windows7,8,10,2008 Server. 2. Upgrading Win XP, to Win 7,8,10. 3. Computer formatting & Maintenance. 4. Computer Hardware’s upgrading. 5. Data Recovery from formatted Hard disk or Usb drive. 6. New Computer Assembling. 7. MS Office 2003, 2007, 2010, 2013 % 2016. 8. Antivirus installation. 9. Convert Your Wired internet to WI – FI. 10. All Latest Software’s Upgrade. Personal Attributes: • Confident, Adaptable, and self-motivated individual. • Highly focused, disciplined, keen learner, having a cheerful ‘can do’ attitude. • Excellent organizing capabilities, telephone manners, and office etiquette. • Ability to work under pressure and meet deadlines. Personal Data: Fathers Name Azmathulla Mother Name Shakeera Praveen Date of Birth - Age 34 Marital Status Married Languages Known English, Hindi, Kannada and Tamil, Telugu. Declaration: I hereby declare that the above-mentioned details are true to the best of my knowledge. Thanking you, Date: Place: Bangalore (Fayaz Mohammed)