My name is Mohammed Aleem Omer. I have completed my MBA in Finance and have over 6 years of professional experience in the BPO sector. I am currently working as a Quality Analyst, where I am responsible for quality monitoring, process improvement, internal audits, performance evaluation, and providing constructive feedback to improve overall operational efficiency. I am highly detail-oriented, quality-focused, and committed to maintaining high standards of compliance, accuracy, and customer satisfaction. I am a disciplined, result-driven professional with strong analytical and communication skills.