Mohammed Akber Hussain

Mohammed Akber Hussain Professional Summary Diverse 10 + years of experience with CCNP skill set leading operations, build, design and Implementation of huge networks like Ahlstrom, Microsoft, Tech Mahindra etc. Worked extensively in IT Infrastructure devices like Routers. Switches, Firewall, Wireless Controllers. Adept at managing & leading teams for running successful process operations & experience of developing plans, procedures and service standards for business excellence. Good interpersonal skills, result oriented, commitment, hardworking with quest and zeal to learn technologies and undertake challenging tasks. Education Degree University Year of Passing Bachelors of Commerce with Computer Osmania University (June 2002) Intermediate Education Board of Intermediate Education June-th Class Nava Bharat High School April 1997 Certifications Cisco Certified Network Professional (CCNP) Cisco Certified Network Associate Security (CCNA Security) Cisco Certified Network Associate Wireless (CCNA Wireless) Cisco Advance Security Architecture Cisco Outcome Business Selling Cisco Cyber Security CCNA Certifiied Experience Organization Designation Duration Yash Technologies Teach Lead 21st December 2017 - present Tech Mahindra Associate Security Architect 05th October 2015 – 20th December 2017 Smart IMS Inc Senior Network Engineer 16 -April/2014 – Oct-2015 HCL Technologies Ltd Senior Specialist 28-September 2012 -10th April-2014 HSBC Electronics Data IT-Helpdesk Coordinator 28-December-2006 – 27/September-2012 Technical Skills Hardware Cisco Routers, Switches, Cisco ASA firewalls, Juniper Firewalls, Cisco Wireless Controllers, WAN Accelerators Operating Systems Cisco IOS 9.3.x., 9.4.x. Juniper SRX 15.x. Juniper Net screen 6.2.0r14.0 (Firewall+VPN) GUI Cisco ASDM, J-Web, Cisco Wireless WEB UI, Case Tools CA Spectrum Net QoS Tools & Utilities HP Network Authority HP Network Node Manager Interface Domain Knowledge Good understanding of Layer2 and Layer3 traffic, Static and floating static Routing, TCP/IP Protocol Suite - [IP/UDP/TCP/ICMP/ARP, Routing Protocols:- RIP-V1 & V2,IGRP & EIGRP,OSPF,BGP. SWITCHING PROTOCOLS:- VTP,STP,RSTP,MST,PVST,ISL/802.1Q, HSRP,VRRP,GLBP and ASA Firewall Trainings Sl# Title Location Organized by Duration 1 CCNA Hyderabad NIIT 3 months 2 CCNP Hyderabad HSBC 14 months 3 CCNA Security Hyderabad Self 3 months 4 CCNA Wireless Hyderabad TechMahindra 3 months 5 Advanced Cisco Security Architecture Hyderabad TechMahindra 2 months 6 Cisco Business Outcome Hyderabad Hyderabad 1 months Projects Profile Ahlstrom Corporation is a high performance fiber-based materials company, partnering with leading businesses around the world to help them stay ahead with more than 3,400 employees in 22 countries and annual revenue of more than 1 billion EUR. They aim to grow with a product offering for clean and healthy environment. Their materials are used in everyday applications such as filters, medical fabrics, life science and diagnostics, wallcoverings and food packaging 5. Project Name : Client Ahlstrom Corporations Role Associate Security Architect Organization Tech Mahindra, India Duration 5th October 2015 -- Present Team Size Project : End to End IT Infrastructure management Module : IT Project Description We manage Complete End to End IT Infrastructure of Ahlstrom Corporation which includes 24 plants and 13 sales Offices across Europe, ASIA, North America, South America. Plants operate 24/7 and 365 days. Design, Upgrade, Troubleshoot Networking, Security, LAN.WAN, MAN related issues Contribution 1) Creating Network Design Visio 2) Ordering and tracking of MPLS circuits as per the design 3) Configurations on all the devices, checking the management network connections and reachability from Ahlstrom network. 4) Preparing configuration scripts for business required changes in switches and routers like port-channels and HSRP configurations for new server installations at Data centres. 5) Configurations of Ethernet switch modules (ESM) for Cisco chassis. 6) Troubleshooting Incidents in Remedy tool for business continuity and also carrier level issue with various ISP’s across the globe. 7) Attending daily and weekly status calls with Regional Operational centres at different regions. 8) Network products includes : Cisco Routers – 2600,2800, and 7600 Cisco Switch – 3750(Stacking), 6500 9) Monitoring and troubleshooting all the LAN, WAN and P2P links. 10) Implementing Route Redundant protocols like HSRP for the Access and Distribution Layers for immediate failover. 11) Installed and configured FWSM on Catalyst 6500 for the Server Farm. 12) Implementing VLAN’s and Port based securities on the Catalyst Switches. Project Profile Ahlphaserve Technologies is a USA Infrastructure management Services whose has more than 140 client to which it’s provide end to end IT Infrastructure support and most of these clients are financial entities and all their applications are mission critical. 5. Project Name : Client Alphaserve project Role Senior Network Engineer Organization Smart IMS Inc Duration 16th April 2014 – 04-October 2015 Project Description Smart IMS as a third party provides Infrastructure Management Support to Alphaserve Technologies client for multiple domains VoIP and DATE, Security and Wireless in other words complete end to end support of LAN. WAN, MAN Contribution 1) Implementation of Hierarchical network architecture for the Alphaserve Technologies 2) Monitoring and troubleshooting all the LAN, WAN and P2P 3) Converting existing network to the Cisco hierarchical model by designing and configuring the devices 4) Troubleshooting Incidents in Remedy tool for business continuity and also carrier level issue with various ISP’s across the globe. 5) Network products includes : Cisco Routers – 2600,2800, and 7600 Cisco Switch – 3750(Stacking), 6500 6) DC Audit Project: Need to audit and propose remediation’s for High availability pairs in all Data centres and also plan for the necessary changes. 7) Network products includes : Cisco Routers – 2600,2800, and 7600 Cisco Switch – 3750(Stacking), 6500 Projects Profile Microsoft Corporation is one of the largest providers of IT software solution to Enterprise companies and it also one most highest rated company in the world and HCL technologies has contract to provide IT Infrastructure Management Services to Microsoft Corporation 5. Project Name : Client Microsoft(MSIT) Role Senior Specialist Organization HCL Technologies Duration 28th-September- 2012 – 10th –April- 2015 Project Description I was handling Incidents for MSIT L3 escalation .Tickets will be escalated from L2 team and L3 will be last point of escalation for any incident ticket in MSIT. Datacentre Performance Project: Included dealing with High CPU Utilization of DC switches, Output drops on WAN and Important server and network links for the reports generated by HPNA tool Code Upgrades Project: Used to upgrade IOS for devices including cisco, Aruba wireless controllers, F5 etc. across MSIT. Contribution 1) Configurations on all the devices, checking the management network connections and reachability from MSIT network. 2) IOS upgrades and Downgrades of all CISCO devices 3) EOL – End of life of Devices 4) Adding new Devices into the Network 5) Implementing Route Redundant protocols like HSRP for the Access and Distribution Layers for immediate failover. 6) Implementing VLAN’s and Port based securities on the Catalyst Switches 7) Network products includes : Cisco Routers – 2600,2800, and 7600 Cisco Switch – 3750(Stacking), 6500 Project Description I was part of HSBC Technology Services L1 team troubleshooting team which provides supports to HSBC Employees on their IT- Infrastructure related issues by connecting remotely to user’s machines /Servers and fixing it in first call resolution itself. 5. Project Name : Client HSBC Technology Services Role IT- Helpdesk Co-coordinator Organization HSBC Technologies Duration 28th-December- 2006 – 27th-September- 2012 Contribution 1) Troubleshooting Incidents in Remedy tool for business continuity and also carrier level issue with various ISP’s across the globe 2) Troubleshooting Network latency issues across HSBS Offices 3) Resetting Network ID and password 4) Creating network access for New employees 5) Attending daily and weekly status calls with Regional Operational centers at different regions. 6) Attending the operational tasks that are assigned in helpdesk related to network. 7) Responsible for the customer interaction. 8) Preparing the daily network status report Personal Details Name Mohammed Akber Hussain ID No. (India & US) 437754 Email Id (i.e., Satyam’s email id)-Passport No. H- Valid Upto: 22/07/2019 Type of Visa holding (if any) N/A Valid Upto : NA Location Hyderabad Contact Numbers Home:- Work:-