Mohammed Aftab

MOHAMMED AFTAB D I G I T A L M E D I A S P E C I A L I S T, P R O J E C T A D M I N I S T R A T O R & VIRTUAL ASSISTANT CONTACT - PROFILE Digital media specialist with experience in Google Ads, SEO and Social Media Management. Sr. Project Coordinator, Executive Assistant, Team Leader, Supervisor & Sr. Document Controller. More than ten years of experience in Administration & Project Management. 402, D39, Global City, Virar, Maharashtra, India EXPERTISE WORK EXPERIENCE Google Ads Manager, Website & Social Media Manager PPC Management & Google Ads Expert in Microsoft Office, with a focus on Excel Proficient with Aconex (EDMS) & Azure Mind (Procurement Database manager Web and tech savvy, require little to no training Expert in resolving Hardware and Software issue in windows computers Expertise in resolving basic internet connectivity issues. Ability to manage website using Adobe Dreamweaver. WDLG, Indiana, USA Feb 2021 Managed the day-to-day operations of Google Ads accounts, including account setup and optimization. Provided ongoing customer support via phone, email, or chat to ensure customers are receiving a high level of service. Created reports for management on key metrics such as revenue generated by each client and campaign performance. Monitored, analyzed and reported on campaign performance on a daily basis, making recommendations for optimization based on findings. Conducted ongoing keyword research and expansion, as well as negative keyword discovery, to continually improve campaign reach and performance. Participate in all forms of marketing activities, including social media, content creation and SEO and SEM Create content for blog posts, landing pages and social media posts to further marketing endeavors. Post content on social media based on the provided social media calendar. Managed more than 50 VoIP Accounts on CallRail. Executive Assistant, Project Coordinator & QA EDUCATION University of Mumbai HSC 1995 LANGUAGES English Hindi Marathi Paragon Digital Consulting, Calgary, Canada Sept 2021 - Dec 2021 Assist the Project Manager & Managing Director in the change management process & daily tasks. Check the workflow and business process and assure all the documents are correctly formatted to be presented to the client. Help the Managing Director to select the right collaborators for the projects. Draw the business flow diagrams of different processes on Microsoft Visio & Lucid chart. Collect and compile proposals from different departments and draft the final proposal to be submitted to the client. Communicate with the collaborators and assure their tasks are completed on time. MOHAMMED AFTAB D I G I T A L M E D I A S P E C I A L I S T, P R O J E C T A D M I N I S T R A T O R & VIRTUAL ASSISTANT CONTACT WORK EXPERIENCE Executive Assistant, Project Coordinator & Sr. Document Control -402, D39, Global City, Virar, Maharashtra, India EXPERTISE PPC Management & Google Ads Expert in Microsoft Office, with a focus on Excel Proficient with Aconex (EDMS) & Azure Mind (Procurement Database manager Web and tech savvy, require little to no training Expert in resolving Hardware and Software issue in windows computers Expertise in resolving basic internet connectivity issues. Ability to manage website using Adobe Dreamweaver. Chicago Construction & Maintenance Co. LLC, Dubai, UAE Nov 2018 - July2020 Assist the Head of Department in daily tasks. Planned, managed, and coordinated logistics support operations to ensure smooth accomplishment of projects. Coordinated with subcontractors to ensure that communications and safety protocols are followed. Created a plan or timetable for the movement of materials, heavy equipment, transport, workforce, and parts supply in compliance with the project requirements. Coordinate with the Site Engineers, Facilities Management, Procurement & Client for flawless execution of project tasks. Manage and store all project-related documents hard copies & soft copies accurately. Control the numbering, sorting, filing, storing, and retrieval of both electronic and hard copy documents produced by technical teams, projects, or departments. Prepare & Submit project reports & logs to the related Project Manager & Head of Departments. Executive Assistant, Sr. Project Administrator, Document Control Manager & IT Administrator Innov8 Interiors LLC, Dubai, UAE Feb 2018 - October 2018 Coordinate with the Site Engineers, Facilities Management & Client for flawless execution of project tasks. Assist the Directors & General Manager on their daily tasks. Prepare and submit the documents need for Local Authorities' approval. i.e. DCCA, DMCC, DIFC & DCD. Manage and store all project-related documents hard copies & soft copies accurately. Prepare and distribute all logs related to the projects & help the Managing Director to make accurate and detailed submission of the prequalification documents for new projects. Manage websites & IT infrastructure of the Office. Project Administrator & Senior Document Controller Manser Saxon Dubai LLC, Dubai UIAE - Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers. Trained 2 administrative assistants during a period of company expansion to ensure attention to detail and adherence to company policy. Developed new filing and organizational practices. Maintained Data by proper filing, sorting, and retrieval of electronically stored or hard copy documentation produced by technical teams, projects, or departments in a timely, accurate and efficient manner. Maintain utmost discretion when dealing with sensitive topics. MOHAMMED AFTAB D I G I T A L M E D I A S P E C I A L I S T, P R O J E C T A D M I N I S T R A T O R & VIRTUAL ASSISTANT CONTACT WORK EXPERIENCE Supervisor -402, D39, Global City, Virar, Maharashtra, India EXPERTISE PPC Management & Google Ads Expert in Microsoft Office, with a focus on Excel Proficient with Aconex (EDMS) & Azure Mind (Procurement Database manager Web and tech savvy, require little to no training Expert in resolving Hardware and Software issue in windows computers Expertise in resolving basic internet connectivity issues. Ability to manage website using Adobe Dreamweaver. Aircheck India PVT LTD, Mumbai, India 2012 - 2015 Manage Resources across the Global Processing Team located in Mumbai, Malaysia, New York & Dominican Republic to meet production targets for 10,500 Radio Stations & 1,500 TV Channels. Coordinate with General Managers, shifts supervisor & Global Processing team to maintain the daily production. Prepare monthly business reviews and generate reports to update the management as per their requirements. Report and resolve any Technical Errors & co-ordinate with the IT Team to resolve any technical issues affecting the production. Team Leader Stream Global Service. Mumbai, India 2007 - 2012 Responsible for leading a team for HP Desktop Support North America. Create an inspiring team environment with an open communication culture. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance and report on metrics and motivated team members. Discover training needs and provide coaching. Listen to team members’ feedback and resolve any issues or conflicts Suggest and organize team-building activities Kept accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports Mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industry’s developments and apply best practices to areas of improvement Control resources and utilize assets to achieve qualitative and quantitative targets. Technical Support Officer Convergys, Mumbai,India 2003 - 2007 Responsible for resolving all Internet connectivity issues on the DSL Broadband network. Configure Home Network and resolve AT&T email issues for the customer.