Mohammad Zeeshan Salman Bhatti

M. ZEESHAN SALMAN BHATTI -Cell: (- Lahore, Pakistan. M.Sc., Management PROFILE SUMMARY ● ● ● ● ● ● A combined 14 years of professional experience in a myriad of industries with primary focus on project management, management consulting, and human resources. 5+ years of experience in healthcare SAAS project and product management lifecycle. Experienced in leading change management and organizational effectiveness projects. Hand-on experience in structure reorganization and change management. Skilled in agile methodologies to lead cross-functional teams, ensuring high-quality software solutions. Lead internal data audits and realignment initiatives to ensure regulatory and contractual compliance. DEMONSTRATED COMPETENCIES 🗹 🗹 🗹 🗹 Project Management Instruction Design UI/UX Design Agile Practices 🗹 🗹 🗹 🗹 RFP Development Regulatory Compliance Customer Services SDLC 🗹 🗹 🗹 🗹 Learning Management Process Improvement Technical Writing HMS Tools CONTRIBUTIONS AND EXPERIENCE CureMD, Pakistan. CureMD is a healthcare technology company that provides cloud-based Electronic Health Records, practice management, and medical billing solutions to practices in the US. Principal Project Analyst Jan. 2024 – Present This is a project management position for the development of web and mobile applications. Responsibilities include overseeing the end-to-end execution of projects. The position involves coordinating between clients, stakeholders, internal teams, and vendors to ensure alignment with business objectives and client requirements. ● ● ● ● ● ● ● Managing project timelines, scope, and deliverables. Facilitating collaboration across design, development, and QA teams. Maintaining project documentation, including status reports and risk mitigation plans. Leading stakeholder meetings to provide updates and address issues. Overseeing the SaaS software development lifecycle (SDLC), implementation, and support. Ensuring resource allocation aligns with organizational goals and deadlines. Driving innovation while meeting business and technical needs. Senior Project Coordinator May 2022 – Dec. 2023 This was a supervisory role with cross-functioning teams to analyze and improve all aspects of organizational process improvements and restructuring initiatives in collaboration with key stakeholders and clients. ● ● ● ● Provided advice on internal compliance with regulatory requirements. Conducted comprehensive assessments and proposed improvements to methods, systems, and operational and communication procedures. Directed change management and development plans, applying software design thinking and organizational analysis to optimize business processes. Managed RFP development projects through effective cross-functional collaboration. Detailed business needs and application analysis to align solutions with organizational goals. ● Served as SCRUM trainer for the Customer Success department to facilitate agile practices. ● 1 Application Analyst Oct. 2018 – Apr. 2022 The role primarily involved conducting research and analysis, transitioning into leading the development of the organization’s learning management system. The role also involved maintaining the product knowledgebase and continuous development of technical system documentation. ● ● ● ● Led the development and delivery of the organization’s LMS system. Oversaw the reorganization of the company’s learning operations, Supervised the development and administrative staff, identifying gaps between organizational needs and resource capabilities, and offering tailored solutions. Collaborated with cross-functional teams to design and maintain organizational knowledgebase system, effectively communicating requirements and creating comprehensive system documentation. Content Writer (Self-employed) Worked as a freelance content writer on a myriad of topics for SEO development. Oct. 2018 – Apr. 2022 Trust Investment Bank Ltd, Pakistan. Trust Investment Bank is a Non-Banking Finance Company specializing in providing investment advisory services. Assistant Manager Human Resources Apr. 2016 – Jun. 2017 Managed all aspects of human resources, from recruitment to employee relations, to support organizational success. Sidat Hyder Morshed Associates, Pakistan. A management consulting firm in Pakistan specializing in human resources, and business management consulting. Assistant Manager Human Resources Mar. 2013 – Apr. 2016 Conducted analysis and consulting on comprehensive market analysis and data-driven insights to inform strategic decisions and drive business growth. Content Writer (Self-employed) Worked as a freelance content writer on a myriad of topics for SEO development. Oct. 2012 – Mar. 2014 Nando’s, UK. A chain of restaurants in the United Kingdom. Customer Services Representative Feb. 2010 – Sep. 2012 Worked as a customer service representative where responsibilities included taking orders, making stock counts, serving customers, general cleaning and maintenance. Sainsbury’s, UK. A chain of retails stores in the United Kingdom. Warehouse Management & Stock Control Nov. 2008 – Feb. 2010 Managed the warehouse to ensure accurate stock counts and shrinkage, along with completing daily stock procurement, and providing all-round customer services. CERTIFICATIONS ● ● Google Project Management IBM Enterprise Design Thinking Co-Creator ● ● IBM Project Management Fundamentals IBM Enterprise Design Thinking Practitioner UNIVERSITY EDUCATION Masters of Science in Management University of Surrey, UK - 2