Mohammad Tomal Ahsan

⇨ Market Research | Customer Research | Lead Research | LinkedIn Research | Internet Research | Lead Generation | Market Analysis and Strategy | Research Consultancy

⇨ Customer Service | Customer Support | Customer Success

⇨ Project Management | Recruiting | Remote Team training and management

⇨ Help-desk Support | Phone Support | Email Support | Ticket Management

⇨ Outreach Campaigns | Projects and Roll-outs

I have been serving my clients remotely since 2006.

"STRENGTH AND MASTERY"-

• 18 years in the Customer Service and Support industry
• Expert in the setting up, brilliantly designing and overseeing customer support, customer service, surveys, various phone call, and email outreach teams/campaigns at an international level.
• Very comfortable and aggressive while working with start-up companies. Love the challenges.

Frequently used tools and apps:-

• Skype, Slack, Hipchat, Asana, Podio, Upwork Talent, TripIt, Trello, Zendesk, CRM systems, Zapier, Hubspot, Atlassian products, Inventortycentral, SalesGenius, LinkedIn. 
• Amazon Seller Central, Big-Commerce, Shopify

"WHAT I BELIEVE IN" 

• 100% dedication and loyalty  - Long-term relations - I grow as my client grows