MOHAMMAD AZMAL HOSSAIN

 MOHAMMAD AZMAL HOSSAI N Al Bukayriyah, Al Qassim Mobile:- K.S.A.(Kingdom of Saudi Arabia) Email:- CAREER PROFILE AND QUALIFICATIONS Twenty one years of progressively responsible experience in the development and leadership of high-volume specialty pharmaceutical dispensing operations. Expertise in creating operating processes, protocols, policies and technologies to support rapid growth, and quality patient care (including acquisition, ongoing support and retention). Outstanding performance in building and managing working relationships with physicians, medical practices, health care institutions and insurance companies nationwide. EDUCATION: Master of Healthcare Administration, Walden University, Minneapolis, Minnesota, U.S.A. –2014 MS - Pharmacy - Dhaka University, Bangladesh -1994 BS - Pharmacy - Dhaka University, Bangladesh - 1993 LANGUAGE PROFICIENCY: English & Bengali : Advanced proficiency in reading, writing, listening & speaking. Arabic : Intermediate proficiency in reading, writing, listening & speaking. Urdu & Hindi : Intermediate proficiency in listening & speaking. PROFESSIONAL EXPERIENCE AL-SHEFA PHARMACY, Al-Qassim, K.S.A 1997 to present Project Manager – Pharmacy Department (2010 to present) Procurement of medicines & accessories for the group of pharmacies. Management of central store. Challenged to develop new operations, systems, and processes to meet patient demand. Playing a vital role in organizational development. Promoting IT implementation. Supervisor - Customer Service (2007 to 2010) Counseling the patient with good communication & patience. Established policy for customer services. Key player in the integration of operating areas. Supervisor –Pharmacist (2002 to 2007) Spearheaded several initiative to enhance patient retention. Guided subordinates to provide better services. Staff Pharmacist (1997 to 2002) Sales of medicine to the direct customer. Rahman Chemicals Limited, Dhaka, Bangladesh Jan 1996 to July 1997 Quality control pharmacist TRAINING Pharmaceuticals manufacturing training at Glaxo- Wellcome (BD) Ltd. in Chittagong Plant. Attended lots of seminar in the K.S.A. for continuous medical education programs .