Mohammad Azharuddin

MOHAMMADAZHARUDDI N ADDRESS: HOUSENO.4288,PAHARGANJ SURAJPOLE,JAI PUR302003 RAJASTHAN,I NDI A MOBI LE:( - EMAI L: azhar _ shei kh22@y ahoo. i n OBJECTI VE  Toobt ai nachal l engi ngposi t i onwher eIcanut i l i zemymanager i al andi nt er per sonal ski l l s andst r i v et oachi ev eov er al l gr owt hf ort heor gani zat i onandi nt hepr ocessl ear nf r om t he ex per i encegai ned.  Mut ual l ybenef i ci al empl oy menti nav al uebasedor gani zat i oni nv ol v i ngahi ghl ev el t eamwor kt oaddr essdy nami candchal l engi ngwor kenv i r onmentandt ousemyski l l sf or t aki ngor gani zat i ont onewhei ght s. JOBPROFI LE:9YEARSPLUSEXPERI ENCEI NGENPACTI NDI APVTLTD ASSI STANTMANAGER:YEARNOV2018TOPRESENT Pr of i l e: Team Leader-USHeal t hcar e       Managi ngat eam of25peopl ei nUSHeal t hcar epr ocess. Assi stt eam member st or esol v et hei rquer i esandcor ej obchal l enges. Maki ngweekl yandmont hl ydashboar dsf orr epor t i ngpur poses. Makesur et eam meet sdai l yandmont hl yt ar get swi t hf ul l accur acy . Mai nt ai n100%accur acyandensur eal l r equest sar epr ocessedwi t hi nr equi r edSLA/ TAT. Managecust omerquer i es&escal at i onsandensur et ohav easol i dact i onpl ant oav oi d i ssuesi nf ut ur e. MANAGEMENTTRAI NEE:YEAROCT2016TOOCT2018 Pr of i l e: Cr edi tManagement / Admi n         Assesscr edi twor t hi ness, i ncr ease/ decr easecr edi tl i mi t , managepay mentt er ms& pr of i l eswi t chet c.ofnewandexi st i ngcust omer s. ManageI OAppr ov al / Deni al basedoncr edi twor t hi nessaspercr edi tr at i ngr epor t sand det ai l edf i nanci al st at ement s. Mai nt ai n100%accur acyandensur eal l r equest sar epr ocessedwi t hi nr equi r edSLA/ TAT. Updat i ngcust omeri nf or mat i oni nERP-Or acl e&Sal esFor ceasperr equestr ecei v edf r om sal es&col l ect i onst eam. Cr eat i ngnewaccountshel l i nERPOr acl eonsal est eam r equest s. Ensur eal l r equest sconcer nedt oI nv oi cePul l ar ef ul f i l l edwi t hi nr equi r edSLA/ TAT. Di r ectLi nkageswi t hSal es&Col l ect i onsTeams. Managecust omeri ssues, quer i es&escal at i onsandensur et ohav easol i dact i onpl ant o av oi di ssuesi nf ut ur e. Pr of i l e: CashAppl i cat i on         Ensur edai l yappl i cat i onofcashr ecei v edi ncust omerbankaccount st oERPOr acl e. BankReconci l i at i ont oav oi dmi ssesi ncashpost i ngandappl i cat i on. Fol l owupswi t hCol l ect i onsTeam t opr ov i der emi t t ancesf orUnappl i edandUni dent i f i ed pay ment s. Managedai l yandmont hl yr epor t i ngandmai nt ai ncommuni cat i onwi t hst akehol der sand i nt er nal management . Handl eMont hEndARCl ose&GLCl osei ncoor di nat i onwi t hCor pAppst eam. Pr epar emont hl ydashboar ds, r epor t sandsetoper at i onal r ev i ewwi t hcust omer . Wor kt omot i v at et eam member sandbr i ngposi t i v eat t i t ude, ent husi asm anddedi cat i on. Managecashpost i ngi nwayt or educeUnappl i ed&Uni dent i f i ednumber . PROCESSDEVELOPER:YEARAPR2012TOSEP2016 Pr of i l e: Bi l l i ng&Adj ust ment s        St r ongdomai nknowl edge( Or derToCash) Act i v i t i esconcer nedt opr ocessi ngmanual \ aut omat edbi l l i ngadj ust ment si nERP-Or acl e Fi nanci al Appl i cat i on( OFA) . Per f or mi ngmont hendbi l l i ngact i v i t i es. Resol v i ngcust omerquer i esconcer nedt obi l l i ngandadj ust ment sbr oughtbysal esand col l ect i onst eam. Di r ectl i nkageswi t hsal es, col l ect i onsandcashappl i cat i ont eam. Responsi bl ef ori nv oi cecor r ect i ons\ r ev i si ons, bi l l i ngr econci l i at i on, cr edi t \ debi tmemo pr i nt i nget c. Pr oact i v eaccountr esear chandcor r ectaccountset t i ngsi nor dert oav oi df ut ur ebi l l i ng i ssues. PROCESSASSOCI ATE:YEARMAR2010TODEC2012 Pr of i l e: Col l ect i ons Wor ki ngasaCol l ect i onsAnal y stf oroneoft hel ar gestadv er t i si ngcompani es.( USMar ket ) . Handl i ngoneoft hecr i t i cal por t f ol i osofAccount sRecei v abl es.  Ac countr econci l i at i onandbi l l i ngf ort hecust omer .  Au t hor i zedbyCl i entt ocol l ectpay menti nat i mel ymannerasperCol l ect i onsmat r i x. R esponsi bl ef orcat egor i zi ngGl obal Cl i ent sf orhi gherandl owerCr edi tLi mi t s. R esponsi bl ef ormai nt ai ni ngt hebi l l i ngandcashdat at obesentt ot hecl i entev er ymont h. E nsur i nghi ghestl ev el ofcust omerser v i ce.   ACHI EVEMENTS 1Gol dAwar d( Team)ForBr i l l i antCont r i but i oni nNonCol l ect i ons.Year-Si l v erAwar ds( I ndi v i dual andTeam)ForOut st andi ngPer f or mance.Year-  4B r onzeAwar dsf orf abul ousper f or mancei nCust omerSer v i ce.Year- L eanSi xSi gmat r ai ned, t est edandcer t i f i ed.   SUMMARYOFQUALI FI CATI ONS Comput erAccount ant : Di pl omai nComput erAccount ancyf r om AcademyofComput erAccount ant .Year2007     M. S.Of f i ce Tal l y9. 0, 7. 2 Nac$t ock Busy Educat i on: School i ng, Gr aduat i on&PostGr aduat i on MA-Mast erofPubl i cAdmi ni st r at i onf r om Uni v er si t yofRaj ast han.Year2012 BA-Bachel orofAr t sf r om SSJai nSubodhPGCol l ege.Year2009  Hi gherSecondar yf r om Al l Sai nt ’ sChur chSr .Sec.School .Raj ast hanBoar d.Year2006 S econdar yf r om Br i ghtFut ur eSr .Sec.School .Raj ast hanBoar d.Year2004   WORKEXPERI ENCE 2Year swor ki ngexper i enceasaPr ocessAssoci at ewi t hGenpact .Rol e-Col l ect i onsAgent 5Year swor ki ngexper i enceasaPr ocessDev el operwi t hGenpact .Rol e-Bi l l i ngAnal y st  2Y ear swor ki ngexper i enceasaManagementTr ai neewi t hGenpact .Rol e-Team Leader  1Y earwor ki ngexper i enceasaAssi st antManagerwi t hGenpact .Rol e-Team Leader   SKI LLSET Appl i cat i onsKnown–Or acl e( OFA) , Sal esFor ce( SFDC) , Si ebel ( YCRM, Ti cket i ngSy st em) . Knowl edgeofMSExcel , MSWor d&PowerPoi nt . S t r ongCommuni cat i ons, Net wor ki ngandTeam ManagementSki l l s. E nt husi ast i c, Rel i abl e&Resul t Or i ent edTeamPl ay er . P r of i ci enti nusi ngI nt er net  Go odv er bal , wr i t t en, i nt er per sonal &communi cat i onski l l s.   PERSONALDETAI LS Dat eofBi r t h: Sep2nd, 1987 F at her ’ sName: Nai muddi n  Ge nder : Mal e  Na t i onal i t y : I ndi an  Ma r i t al St at us: Mar r i ed L anguageKnown: Engl i sh&Hi ndi  Na t i onal i t y : I ndi an  Ho bbi es: Pl ay i ngCr i cket , Car om &Li st eni ngt oMusi c  Si gnat ur e ( MohammadAzhar uddi n)