Mohamed Waly

Mohamed Waly MEA Sales Team Lead for SW Renewals at IBM Personal Info Address Sheikh Zayed , Giza , Egypt Phone Summary Seeking a Sales management position in an organization that would benefit greatly from my knowledge and personal skills and provide me with a solid development opportunity in a fulfilling career . - E-mail-Date of birth- Experience 2018-02 - Sales Team Leader for MEA present IBM LinkedIn https://www.linkedin.com/in/mohamedwaly-5b230873/ - Achieve growth and hit renewal SW licenses sales targets by successfully Skills managing the sales team. -Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence. -Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. -Build and promote strong, long-lasting customer relationships by partnering Communication skills Work under pressure to deliver results within set deadlines . Creating Good Rapport with them and understanding their needs. Negotiation -Present sales, revenue and expenses reports and realistic forecasts to the Listening management team. -Identify emerging markets and market shifts while being fully aware of new Dealing with Objections products and competition status. Sales Planning 2015-10 - • Inside Sales Specialist for ( CEWA , Oman & Egypt ) Coaching 2018-02 IBM Motivation • The focus is on an existing customer set who already bought IBM SW Manage Processes products and where the SW licenses need to be active and the support is running or a solution needs to be upgraded or traded up . Languages • Following up on the utilization in case new SW or licenses are needed to fulfill customer needs . Arabic • Meet customers in assigned territory, explore customer needs, develop the appropriate solution and close the deal. Present IBM’s value and position the company against competitors. • Manage a pipeline of sales opportunities independently and provide accurate forecasts to the mgmt team. • Take ownership of the complete sales and fulfillment process. • Manage relations with clients, channel (distributors and resellers, Field Sales Reps, and supporting functions in the country organizations. 2012-05 - • Product Specialist Engineer 2015-09 IBM • Provide remote technical support assistance to clients and IBM technical personnel on High Volume product (SYSTEM X-BLADE CENTER) environment located at USA. • Perform hardware problem determination, problem source identification utilizing a range of tools, techniques, knowledge bases and processes. • Analyze logs and core files as needed to work towards resolution of customer issues • Different RAID configurations. English • Storage subsystem arrays. • Hardware fundamentals pertaining to PC internals, IPMI tools, and BMC functionality. • Run system diagnostics and analyze the results. • Recommend improvements to maintenance package or technical support tools, procedures or processes as required. • Monitor product and account performance / follow up as required to confirm case resolved. 2010-10 - Technical H/W Support Engineer 2012-04 Xerox • Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. • Configuration of client's equipment. • Configure software. • Obtain general understanding of OS and application operations related to company offered services. • Identify and correct or advise, on operational issues in client computer systems. Education 2018-03 - Arab Academy for Science, Technology & Maritime present Transport - Master degree in Business Administration ( MBA ) 2011-01 - American University in Cairo 2012-02 Diploma in Marketing & Sales 2005-09 - El-Shorouk Academy 2010-05 -B.Sc. degree in Electrical Engineering (Communication and Electronics) . - Grade : Good Certificates 2018-07 IBM Sales University 2017-08 IBM Leadership ( Galaxy Program ) 2016-06 IBM Global Sales School 2016-08 Digital Mastery Level 3 2014-11 Client Business Value ( CBV ) 2010-07 CCNA Courses 2014-02 Storage Storwize Family implementation (V3700-V5000-V7000/7000U). 2014-05 SAN Volume Controller implementation. 2014-07 Zoning configuration. 2014-08 CompTIA Storage+ SG0 -001 2013-01 Linux (Red-Hat 6) 2011-03 CCNP (Switching) Interests Forex & US Stocks Trading Travelling Working out ( Gym ) Fishing Shooting