Mohamed Thahir Mohamed Thassim

As an accomplished Business Development Manager, Senior Service Delivery Manager, and Relationship Manager, I bring over 26 years of professional experience including 14 years in the UAE and 12 years in Sri Lanka across a wide spectrum of industries. My background covers Office Automation, Telecommunications, Shipping, Retail, Banking, and Testing Laboratories, providing me with a well-rounded understanding of diverse business landscapes and customer dynamics.

Throughout my career, I have consistently delivered results by aligning business goals with strategic planning, client-focused service, and operational excellence. My work spans driving business growth, building long-term partnerships, and leading high-performing teams to success. I am recognized for my ability to understand market needs, tailor solutions to client requirements, and foster trusted relationships that result in long-term business value.

Currently, I am further strengthening my expertise by pursuing an MBA, which I expect to complete by August 2025. This academic pursuit reflects my commitment to continuous improvement and equips me with contemporary business, leadership, and management insights.

In my role as a Business Development Manager, I’ve successfully identified and captured new business opportunities, developed competitive proposals, and contributed significantly to revenue growth. My knowledge of the UAE market has enabled me to build impactful partnerships and execute go-to-market strategies that meet evolving customer needs.

As a Senior Service Delivery Manager, I have ensured SLA compliance, and improved operational workflows to enhance customer satisfaction and delivery standards. My collaborative leadership style and hands-on approach have been key to nurturing team engagement and delivering seamless services.

In my capacity as a Relationship Manager, I’ve excelled in developing and maintaining strong client connections by providing personalized service, proactive communication, and strategic support. This has helped increase customer loyalty, enhance satisfaction levels, and secure repeat business.

My exposure across multiple industries and functions has given me a strong foundation in administration, strategic planning, and stakeholder engagement. I am now seeking a senior-level opportunity where I can contribute my experience, market insights, and leadership capabilities to help an organization scale, innovate, and thrive.