Mohamed Soliman

I have experience working across customer success, support, and operations roles, with a strong focus on client satisfaction, process improvement, and teamwork. I've worked as a Customer Success Manager, Product Support Analyst, and Customer Onboarding Specialist, where I helped clients adopt products, resolve issues, and stay engaged. Building relationships, managing client communications, and troubleshooting to drive results are some of my core strengths.

I've also been learning more about Agile environments and have developed an interest in roles like Scrum Master. I'm committed to continuously improving my skills and staying adaptable in different work settings.

In addition to my professional experience, I run a small business where I make handmade satin and silk products like scrunchies, bonnets, and pillowcases. Managing this business has helped me strengthen my creativity, time management, and ability to handle multiple projects at once.

Overall, I bring experience in customer relationship management, onboarding and support, problem-solving, communication, Agile practices, and entrepreneurship.