Mohamed Moinuddin

MOHAMED MOINUDDIN Phone:-.-Skype: mohamed.moin1 ______________________________________________________ SUMMARY: Masters in Computer Science, with 6yrs. experience in Information Technology. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance. Comfortable operating in wide range of platforms and environments. Skilled in proactive identification and resolution of critical systems and network issues. TECHNOLOGY SUMMARY: MICROSOFT: Windows Server, Exchange Server. SQL Server. SCCM. CLOUD COMPUTING: Windows Azure. LINUX:  Red Hat, Ubuntu, CentOS. SUSE, Fedora, Cloud Linux. CISCO: Routers .Switches, Firewalls. VIRTUALIZATION: VMWare, Hyper-V, Openstack. PROGAMMING: Bash & Shell Scripting. Windows PowerShell. Python. APPLICATIOS: Docker, Puppet, Office365, Power Broker. DATABASE: MS SQL. My SQL. SERVER/NETWORK MONITORING: Wireshark, Nagios, NetIQ. STORAGE DEVICES: NAS. SAN. APPLE: OSX. SOFTWARE PORTALS: Service Now. Salesforce. Zen desk. PROFESSIONAL EXPERIENCE: Senior Technical Support Engineer/Lead @ Beyond Trust Software Inc. Jan 2016 - Consulting with Windows, Linux solutions for Customers across the globe in all type of Industries. Performing Server Administration, configuration, maintenance of Physical/Virtual infrastructure. Configuring Windows, Linux and Mac based products. Resolving the issues over the telephone and by email. Providing support for Windows, Macintosh and Linux issues. Responsible for configure and test any new hardware and software. Visit to client sites to help with installation, deployment, and troubleshooting. Installing the software, operating systems and server operating systems. Taking training sessions of new employees. Working on Cloud based systems like Azure and salesforce. Maintaining SLA and priorities for the customers. Creating documentation for Internal and customer use. Technical Support Engineer @ Beyond Trust Software Inc. June 2013- Dec 2015. Consulting with Windows, Linux solutions for Customers across the globe in all type of Industries. Performing Server Administration, configuration, maintenance of Physical/Virtual infrastructure. Configuring Windows, Linux and Mac based products. Resolving the issues over the telephone and by email. Providing support for Windows, Macintosh and Linux issues. Responsible for configure and test any new hardware and software. Visit to client sites to help with installation, deployment, and troubleshooting. Installing the software, operating systems and server operating systems. Taking training sessions of new employees. Working on Cloud based systems like Azure and salesforce. Maintaining SLA and priorities for the customers. Creating documentation for Internal and customer use. Systems Administrator @ N T T DATA Inc. Jan 2012-June 2013. Working for Large Financial Services Firm as a Linux Consultant, Mainly Red hat. Supporting Servers both Windows and Linux based. Monitoring servers in a large datacentre more than 5000 servers. Consulting with Windows, Linux solutions for Customers across the globe in all type of Industries. Performing Server Administration, configuration, maintenance of Physical/Virtual infrastructure. Management solutions in Windows and Linux based Environments. IT Analyst @ABM Integrated Solutions. Oct 2010-Dec 2011. Working in a Large Datacenter as an IT analyst, with various clients across Atlantic Canada in supporting their Infrastructure Needs, in a high pressure environment meeting deadlines. Working in a Microsoft, Cisco, VMware and Citrix environments for more than 50 Clients across Atlantic Canada. Working in a Ticket based system with high pressure and Deadlines. Client related meetings and discussions on infrastructure development is a part of the role as well. Graduate Technical Interns@ Concertia Technologies.Aug2009-Aug2010. Working as a Technical Support Intern with Microsoft Technologies across the Organization. Helping Internal Employees with Software/Hardware Related problems. Working in a Microsoft, Cisco, VMware and Citrix environments. EDUCATION: M.Eng -Master of Engineering in Computer-Networking.  Dalhousie University, Halifax, NS, Canada.2010. B.Eng -Bachelor of Engineering in Electronics and Communication Engineering. 2006. CERTIFICATIONS: CCNA   Cisco Certified Network Associate. MCP    Windows Server. REFERENCES AVAILABLE UPON REQUESTS.