Results-oriented Technical Support Specialist with over 9 years of experience in driving data-driven decision-making within the IT industry. Renowned for transforming complex data into actionable insights that enhance
organizational performance and fuel strategic initiatives. Adept at leading cross-functional teams and mentoring emerging talent to foster a culture of collaboration and innovation. Passionate about leveraging analytical expertise and strategic vision to transition into a managerial role, where I can empower teams and drive impactful business outcomes in a rapidly evolving technological landscape.