Modesta Ani

MODESTA ANI Port Harcourt-Rivers State, Nigeria - -- PROFESSIONAL SUMMARY Detail-oriented Sales Representative offering over 5 years of experience with demonstrated success in management, customer service, and administration. I am an organized and dependable candidate who has been successful at managing multiple priorities with a positive attitude, possess excellent reputation for resolving problems and improving customer satisfaction by utilizing interpersonal skills, excellent time management, andproblem-solving skills. SKILLS • • • • • • • • Business Support CRM Social selling Buyer research Customer service Marketing Excellent written and verbalcommunication skills. Fluent in Mandarin Chinese(Advanced) • Presentation and Negotiation • Excellent written and verbalcommunication skills. WORK HISTORY Mar 2022 – Sept 2021 SALES DEVELOPMENT REPRESENTATIVE TradeHelp • Generated leads from industries in need of our service. • Followed up on leads. • Onboarded clients and helped some with how to use our service. • Drafted introductory cold emails and sent them to the generated leads. • Set appointments. • Closed deals. Mar 2020 to Aug 2022 TRANSLATOR AND EXECUTIVE ASSISTANT Olam Flour Mill • Translates from Chinese to English and English to Chinese, and serves as Personal Assistant to the Chief Engineer in charge of gas/diesel generators. • Prepares a variety of different written communications, reports and documents to ensure smooth operations. • Completes paperwork, recognizing discrepancies and promptly addressing them for resolution. • Completes precise translations of official documents with correct words and phrasing to meet legal standards. Jan 2021 – Dec 2021 EXECUTIVE ADMINISTRATIVE ASSISTANT (NYSC) Crown Flour mill Ltd • Ensured timely collection of monthly ratings and consumption of gas and diesel generators from the Chief Engineer and submitted same to the operators. • Collated and entered data in relation to the operators. • Coordinated itinerary with the logistics manager about the intended movements of the operators. • Reported to the Human Resource Manager on issues concerning the operators’ residence that needs attention. • Received packages and items like engine oil, and generator spare parts on behalf of the gasplant. Feb 2019 - Apr 2019 SALES REPRESENTATIVE AND EXECUTIVE ASSISTANT Boton Electronics • Attended online meetings with managers in different countries to discuss challenges, difficulties and progress. • Related with the customers about purchases, payment receipts, payments andsupply confirmation. • Recorded and accounted for all the operational expenses made. • Built and sustained long-lasting relationships with new and existing clients within my assigned sales territory through on-site client meetings, presentations and outof-office events and activities. • Executed various tasks such as data entry of goods and sales, and confirmation of customers' orders. Apr 2014 – Aug 2016 TELEMARKETING REP PWAN. • Prepared sales action plans and strategies. • Generated sales leads, contacted potential customers, and nurtured existing customers. • Planned and conducted direct sales and marketing activities. • Identified new customers and ensured lead generation. • Communicated with target audiences to build and develop customer relationships. • Made cold calls to prospects, and tried to convince them of what we could offer. • Set appointments for sales managers. • Maintained sales activity records and prepared sales reports. • Responded to sales inquiries and concerns by phone, electronically, or in person. Aug 2012 – Jan 2014 SALES REPRESENTATIVE AND CUSTOMER SERVICE Ochawhite Intl. • Maintained customer satisfaction with forward-thinking strategies focused on confirmation of customers' orders, processing of orders, preparation of receipts, arranging dispatch of items, addressing customer needs and resolving concerns. • Provided forecasts and pipeline information to management. • • • • Strategically negotiated with potential and existing clients to close sales. Recommended products to customers, thoroughly explaining details. Accurately entered data on goods and sales. Liaised with the procurement team and coordinated monthly stocktaking. EDUCATION 2019 Bachelor of Science: Zoology Nnamdi Azikiwe University Awka - Anambra State