Ogunlana Mobolaji Tunji
Address: 45, Alafia Avenue Ejigbo
City: Lagos
Mobile:-
E-mail:-Career Objectives:
To apply my technical expertise throughout the full software life cycle to ensure
production with the delivery of products and services that meet users' specifications.
Along with a competent software development team, and with strong personal
knowledge, skills, and experience in software testing and support.
Education
2008
Bowen University
B.sc Computer Science
Iwo Osun State
Employment Record:
Date
Grade
Position
Organization
May 2022 till date
Senior Banking
Officer
Banking Officer
Software Quality
Assurance
IT Service Delivery/
Software Quality
Assurance
Application support
First Bank of
Nigeria
Access Bank
June 2021 – May
2022
February 2018 –
June 2021
March 2013 –
February 2018
Assistant Banking
Officer
Entry Level Assistant Banking
Officer
September 2009 –
October 2012
June 2008 – May
2009
March 2006 –
August 2006
NYSC
Industrial
Attachment
Software Quality
Assurance
Class teacher
(Computer
Appreciation)
Software Support
Staff
IT Engineer
Guaranty Trust
Bank
Guaranty Trust
Bank
Havilah High
School
Software and
Research Vendor
Safole Nigeria
Limited
Work Experience
May 2022 till date
Software Quality Assurance
First Bank of Nigeria
Key responsibility:
1. Create test cases, test summary reports for applications, and Robotic Process
Automation (RPAs) with ISO 9000 standards.
2. Conduct UAT and defend test results before product owners/ shareholders.
3. Test summary result review
Work Experience
June 2021 – May 2022
IT Service delivery / Software Quality Assurance
Access Bank PLC
Key responsibility:
1. Proactive monitoring of the bank’s applications to ensure no downtime and
issue resolution.
2. Actively engage the application managers/vendors for issues on the
applications/databases.
3. To ensure maximum possible service availability and performance
4. Provide production network, systems, and platform surveillance and perform
moderately complex fault management and configuration tasks in support of
customers and customer support systems.
5. Maintain a service-oriented environment focused on problem prediction,
detection, and resolution.
6. Pro-active analysis of incidents, ensuring all faults are resolved within agreed
SLA.
Work Experience
February 2018 – June 2021
Application support
Guaranty Trust Bank
Key responsibility:
1. Management of the bank’s channel applications for stability and functionality,
while ensuring uptime by load balancing and troubleshooting of failures and
timeouts where necessary.
2. 5Configuring dashboards and email alerts for proactive monitoring of servers,
applications, and Databases to reduce service downtime.
3. Provide quarterly Database failover Assessments to prevent downtime by
pointing the database connection strings to a Disaster recovery site.
4. Write SQL scripts to create database design, update and amend existing
records in the databases while ensuring the security and integrity of data
5. Providing 1st and 2nd line technical support to customers via telephone,
email, face-to-face, and remotely according to established service levels.
6. Supervision of Daily Checklist for Server and application uptime.
Work Experience
March 2013 – February 2018
Software Quality Assurance
Guaranty Trust Bank
Key responsibility:
1.
Manual / Automated Testing of both internally and externally developed
applications.
2. Escalating unresolved issues to 2nd Line Support Technicians when required.
3. Web/Mobile application testing.
4. Executing test cases for XML /SOAP and RestFUL services using the SoapUI tool.
5. BASIS (Core Banking Application) testing and first-level support.
6. Effective defect and bug tracking techniques.
7. Providing 1st line technical support to customers via telephone, email, face-toface, and remotely according to established service levels.
Key Accomplishment
Date: February 2018 till date
Position: Application support
Organization: Guaranty Trust Bank
Key Accomplishment:
1. Team lead of the bespoke application support team. Support flagship
applications such as Fingerprint service on ATM, Orange toolbox application,
and Habari API.
2. e-channels management. Monitoring, Detection, Prediction, Notification, and
Action strategist.
Date: March 2013 – February 2018
Position: Team Member Software Quality Assurance
Organization: Guaranty Trust Bank
Key Accomplishment:
1. Responsible for the end-to-end test and integration of the bank's payment
services with International Money Transfer Organizations such as World
Remit, TransFast, Homesend, Remitly, Thunes, and MoneyGram.
2. Responsible for testing and management of the Banks Card Production
application
Professional Qualification
2014
International Software Testing
Qualifications Board.
2014
Member
Information Technology Infrastructure
Library (ITIL)
Member
2009
Database Oracle SQL
Member
2009
Oracle Certified Associate (OCA)
Member
Management Training
Year
Program name
Institution
Location
2020
Supervisory Skills
Harvard
Associates
Training Room,
GTBank UNILAG
Branch,
Akoka, Yaba,
Lagos
Language name
Excellent
Good
Fair
English
Yoruba
Excellent
Excellent
Languages
Skills
Skills
Excellent
Proactive
Problem Solving
Interpersonal Skills
Excellent report
writing skills
Systems/Technology
Operations
User Support
Teamwork
Customer
Management
Driven to work in a
team setting
Help Desk
Management
Risk Management
Quality Management
Planning and
Organizational Skills
Internet Technology
& IT security
Learning Design &
Delivery
Programming
Excellent
Project
Management
Good
Fair
Good
Good
Excellent
Excellent
Excellent
Excellent
Excellent
Good
Excellent
Good
Excellent
Good
Good
Good
Fair
Good
Interest and activities
Team sports
Listening to music
Gaming
