Moaz Malik

60% of customers stop 🤚 doing business with a brand after one poor service experience. That's why you need a customer service rep who’s kind and empathetic, who will delight your customers with each interaction and not make costly mistakes. In other words, you need me! 🙋🏻‍♂️

I will help you create a customer service experience your customers will love and your competitors will envy. Here’s a list of what I will do for you:

1. Answer inbound inquiries on live chat, email, phone and social media

2. Write product documentation, Knowledge Base, FAQs, team wiki and email templates

3. Set up your Help Desk, live chat and call center software

4. Implement scalable & efficient customer service processes using proven strategies and cutting-edge technologies

5. Process orders and refunds, handle data entry, do web research, set appointments and perform other administrative tasks.

Your success is my priority; your satisfaction is guaranteed. Connect with me NOW so I can help you build a winning customer experience strategy. Let's not keep your customers waiting!