Mmeyene Albert

Mmeyene Ufot Albert LinkedIn : https://www.linkedin.com/in/mmeyenealbert Professional Summary I’m a reliable and dedicated Virtual Assistant with years of experience in customer service. I help entrepreneurs streamline their operations by handling back-end tasks, so they can focus on growing their business. I’m known for truly listening to my clients’ needs and providing personalized support that goes above and beyond expectations. My goal is always to make things easier, more efficient, and more enjoyable for the people I work with. Skills Administrative Support Email Management Google Workspace (Docs, Sheets, Drive, Gmail) Appointment Scheduling Calendar Management Online Research Customer support Trello, ClickUp, Asana, Monday.com Data Entry Time Management File and Document Management CRM Tools Canva Design Leadership Communication Experience February 2025 - April 2025 Personal Assistant Efficiently managed calendars, appointments. Supported business and personal life management, ensuring the client remained motivated and focused, which contributed to a 18% increase in productivity. Managed daily schedules, appointments, and tasks, helping the client stay organized and on top of their business goals. Booked travel and planned travel itinerary. Assisted in conducting research, resulting in lifting workload from the client. Screen and prioritize incoming emails, calls, and correspondence. July 2023 - June 2024 MP Expertise Executive Assistant/ Administrative Support Managed document and email correspondence, ensuring timely responses and reducing email backlog by 40%. Handled calendar management, scheduling meetings and appointments with a 100% accuracy rate. Organized documents and provided comprehensive support on Google Workspace. January 2023 - May 2023 JR Creative Virtual Assistant Efficiently managed calendars, appointments and application processes. Managed daily schedules, appointments and tasks, helping the clients stay organized and on top of their business goals. Provided customer support that enabled the client’s business to achieve a 15% growth. Screen and prioritize incoming emails, calls and correspondence. Education UniversityofUyo Bachelor of Engineering Certification IT Skills Training | Digital Witch Support Community | 12/2024 Reference Available Upon Request - ""