Mmesoma Vivian

MMESOMA VIVIAN Asaba, Nigeria • LinkedIn ADMINISTRATIVE VIRTUAL ASSISTANT SUMMARY I’m an entry-level Administrative Virtual Assistant with hands-on experience managing inboxes, scheduling appointments, organizing digital files, and handling data entry tasks. In practice projects, I’ve organized 50+ emails weekly, scheduled 10+ appointments per week without conflicts, and maintained 100% task completion before deadlines. I’m detail-oriented, dependable, and committed to delivering structured and efficient remote support. CORE SKILL ● ● ● ● ● Microsoft office tool(e.g., excel, word, powerpoint.) Data Entry Appointment scheduling (calendly, simply meet me) Calendar Management(google calender,outline) ● Online communication tools (zoom, slack) Research Skills ● ● ● ● ● ● ● ● Project Management Tools (e.g., Trello, Asana, Notion) Email Management Communication Skills Organizational Skills ● ● ● ● ● Problem-Solving Adaptability Attention to Detail Interpersonal Skills Time Management Some examples: Marketing Automation CRM Facebook A PROFESSIONAL EXPERIENCE Lawjay company , Asaba, Nigerian 10/Sep/2025 – 2/2/2026 Transaction management and customer services excellent ● Improved customer satisfaction scores by 20% by implementing a personalized service approach, resulting in increased repeat guest visits. ● Streamlined the payment process by introducing a digital payment system, reducing transaction time by 30% and enhancing customer experience. ● Trained and mentored 5 new staff members on best practices in service and cash handling, leading to a 15% increase in efficiency during peak hours. ● ● Coordinated the preparation and setup for large events, successfully managing logistics for up to 200 guests, which resulted in favorable feedback from event planners. Okomu national park , Benin, Nigeria June 2024 – Oct 2024 Administrative and research intern ● Assisted in wildlife monitoring and data collection, contributing to conservation efforts that improved species protection strategies and reported an increase in biodiversity indicators by 20%. ● ● Engaged in educational outreach programs, facilitating guided tours and workshops that raised visitor awareness on ecosystem conservation, increasing overall park attendance by 15%. s Collaborated with park rangers on habitat restoration projects, aiding in the rehabilitation of 5 acres of degraded land, which enhanced wildlife habitats and improved visitor experiences. ● Conducted research on native flora and fauna, assisting in the compilation of a comprehensive report that informed park management decisions and contributed to ongoing conservation initiatives. FUTA ,Akura , Nigeria OCT 2024 – Jan 2025 Data entry ● Assisted with office administration tasks including scheduling meetings, coordinating logistics, and managing communications. ● Conducted research and data analysis to support academic projects, improving attention to detail and analytical skills. ● Collaborated with faculty and staff to organize events and workshops, demonstrating strong teamwork and planning abilities. ● Developed written materials and presentations, enhancing communication skills and proficiency in office software such as Microsoft Office Suite. ● Maintained accurate records and databases, improving information retrieval processes and organizational systems. EDUCATION Federal University of Technology Owerri, Owerri, Nigrian Module studied, grade: Second class upper (3.89) CERTIFICATIONS & OTHER ● Vsavvy academy virtual assistant certificate 09/2025