Mmeli Ifeobu

Gina AGU E-mail:-OBJECTIVE Highly motivated Virtual Assistant with over 5 years experience in administrative support roles. Adept at managing executive schedules, handling email communications, travel planning, and representing executives in meetings. Strong skills in preparing presentations, and project coordination. Detail-oriented with a proactive approach to problem-solving. Tech-savvy in using cloud-based tools and design software, as well as a proven track record of improving workflow efficiency and productivity. EDUCATION University of Massachusetts, USA (BSc) MAJOR WORK EXPERIENCE IbakChem Ind. Ltd Virtual Assistant Feb 2020 – Present Job Responsibilities: • • • • • • • • • • • • • • • • Managed schedules using Google Calendar, ensuring all appointments and meetings were planned seamlessly Organised and priortised email communications, drafting responses and ensuring timely follow-ups Represented the executives in virtual meetings, providing detailed summaries and action items Conducted extensive travel research and planned itineraries, coordinating flights and accommodations for frequent business trips Utilized a rich professional network to source resources for various projects, ensuring timely task completion Managed emails using Outlook and Gmail to sort, respond and archive emails Implemented Google Calendar for scheduling appointments, events and reminders Prioritized and managed incoming emails, drafting responses and redirecting inquiries as needed Utilised Notion tool for task-prioritisation and managing to-do lists efficiently Created custom templates such as email templates, and work templates to make work easier for clients Scheduled meetings with external vendors and internal teams, and ensured calendars were updated and synchronized Coordinated with team members to arrange project-related events and sent out timely reminders. Maintained organized files on Google Drive, ensuring project documents are up to date and easily accessible. Assisted in updating project documentation and tracking action items to ensure completion within specified deadlines. Prepared meeting agendas and distributed them to participants in advance. Took detailed meeting minutes and distributed them afterward for reference and follow-up. Key Achievements: • • • • Developed and implemented an efficient email management system, reducing response times by 30%. Developed standardized templates for reports and presentations, enhancing consistency and professionalism in deliverables. Successfully coordinated high-profile events and meetings, receiving positive feedback for meticulous planning and execution. Implemented task-tracking systems, improving project visibility and enabling better collaboration among team members. Mediact Technologies Administrative Assistant Aug 20216 – Feb 2020 Job Responsibilities: • • • • • • • • • • • Managed executives' appointments and calendars ensuring optimal time management. Organized and maintained email accounts, prioritizing and categorizing communications for efficient workflow. Prepared presentations and spreadsheets to support business operations and client meetings. Administered social media accounts, creating content and engaging with followers. Coordinated travel arrangements, including booking flights and accommodations. Developed structures, workflows, and processes to enhance business efficiency. Researched new technologies, providing actionable recommendations to clients. Coordinated travel arrangements including booking flights, accommodations, and reservations. Assisted with various projects, ensuring timely completion and quality deliverables. Planned and coordinated events, handling all logistics and vendor communications. Provided personal assistance to clients as needed, managing both professional and personal tasks. Key Achievements: • • • Implemented an efficient email management system, reducing response time by 23% and improving communication flow. Developed standardized templates for reports and presentations, enhancing consistency and professionalism in deliverables. Successfully coordinated a high-profile event attended by key stakeholders, receiving positive feedback for seamless execution. Citadel Corporation Virtual Assistant Sep 2015 – Aug 2016 Job Responsibilities: • • • • • • • Managed the executive's calendar, scheduling meetings, appointments, and travel arrangements, optimizing their time and ensuring timely attendance. Handled confidential correspondence, emails, and phone calls, screening and prioritizing communications with professionalism and discretion. Prepared and edited presentations, reports, and documents for executive meetings, ensuring accuracy and adherence to corporate standards. Coordinated logistics for executive-level events, including board meetings, conferences, and corporate retreats, managing invitations, agendas, and follow-up actions. Acted as a liaison between the executive and internal/external stakeholders, fostering positive relationships and facilitating effective communication. Conducted research and compiled data on various topics to support decision-making and strategic planning processes. Anticipated the needs of the executive and proactively provided administrative support, including expense management, document filing, and office organization. Key Achievements: • • • • • Implemented an efficient calendar management system, reducing scheduling conflicts by 50% and improving overall productivity. Streamlined communication processes, resulting in a 25% reduction in email backlog and faster response times to urgent inquiries. Coordinated a successful corporate retreat for senior management, receiving praise for meticulous planning and seamless execution. Developed standardized templates for reports and presentations, enhancing consistency and professionalism in executive deliverables. Maintained confidentiality and discretion in handling sensitive information, earning the trust and confidence of the executive team. PNP Company Project Officer Dec 2013 – Sep 2015 Job Responsibilities • Directed the renovation and equipping of 17 Skills Centres, ensuring that construction activities, procurement of equipment, and training schedules were synchronized to meet project deadlines and budget constraints • Implemented a project management system to track the progress of each Skills Centre renovation, facilitating effective communication among contractors, suppliers, and project stakeholders • Participated in regular planning meetings with stakeholders to assess project progress, identifying potential bottlenecks, proposing solutions to streamline the renovation process and ensuring timely completion of the Skills Centre • Led a team of 10 members in the successful execution of a product launch project, overseeing tasks such as market research, product development, and marketing campaigns, resulting in a 20% increase in sales within the first quarter Key Achievements • • • • • • Implemented a project management system that allowed for real-time tracking of project progress and resource allocation, resulting in a 15% reduction in project completion time Reduced project completion time by 15% through efficient project management. Worked collaboratively with architects, interior designers, and equipment suppliers to ensure that the design and layout of each Skills Centre met the specific needs of the target audience and aligned with educational standards Partnered with the training and development team to create customized training programs and curriculum materials tailored to the equipment and facilities available in each renovated Skills Centre Provided strategic recommendations for optimizing resource allocation and prioritising renovation activities based on the availability of funding and critical project milestones Established standardized renovation guidelines and quality standards for all Skills Centres, ensuring consistency in construction materials, equipment specifications, and safety protocols across multiple locations SKILLS • • • • • • • • • • • • • • • • • Executive Calendar Management & Appointment Scheduling Email Management & Organization Travel & Flight Research Proposal & Grant Writing Cloud-Based Tools (Google Docs, Google Sheets, Google Slides Canva Design Project tools (Notion, Asana, Trello) Workflow & Process Creation Resource Sourcing Presentation & Spreadsheet Preparation Social Media Management Technology Research & Recommendations CRM Administration Travel Arrangements Project Assistance & Coordination Event Planning & Coordination Personal Assistance My Portfolio: https://tinyurl.com/5z3y6zkx