Mizan Gemeda

Mizan Gemeda Doilicho Addis Ababa, Ethiopia Phone: - Email:- Personal Summary I have experience as a tour operator, event coordinator, senior event coordinator, sales representative, and ticketing officer. I am organized, good at managing tasks, and can communicate well with clients and teams. I am looking for a remote administrative assistant position where I can use my skills to support an organization efficiently. Skills • Strong organizational and multitasking abilities • Good communication and customer service skills • Experience with scheduling and event planning • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) • Experienced in email and calendar management (Outlook, Gmail) • Familiar with remote collaboration tools (Zoom, Google Meet) • Basic knowledge of data entry and record keeping • Comfortable learning new software quickly • Ability to work independently and remotely • Problem-solving and attention to detail Work Experience Tour Operator Cristylobe Tour and Travel Agent, Addis Ababa | Dec 2015 – Apr 2018 • Helped plan and organize tours for clients • Coordinated with hotels, transport, and guides • Assisted customers with travel information and bookings Event Coordinator / Senior Event Coordinator / Sales Representative Liesak Resort, Debre Zeit, Ethiopia | Apr 2018 – May 2019 • Planned and managed events like weddings and meetings • Communicated with clients to understand their needs • Helped increase sales by promoting resort services • Worked with teams to make sure events ran smoothly Ticketing Officer Unity Park, Addis Ababa, Ethiopia | Feb 2020 – May 2021 • Sold and managed tickets for park visitors • Handled customer questions and payments • Kept records of daily ticket sales Education Bachelor’s Degree in Tourism Management University of Gondar, Ethiopia Certifications Fundamental Data Analysis – Udacity References Available upon request.