Controlled Disclosure
MITCHELLE
NETSIWANA
22496 Riverside Ruwa--Mitchelle Netsiwana
OBJECTIVE
I aim to inspire and aid progressive and positive change within my society for a better living
world. It is my desire to be part of an organization that’s at the forefront on issues that concern
social development and the betterment of its stakeholder’s livelihoods as our goals align.
EXPERIENCE
Volunteer board member | Soleil Levant
Mar 2020- current
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Provide counselling for young people dealing with mental health challenges
Community engagement to target and educate young people on mental health
Project planning and implementation
Manage women’s department
Addressing challenges faced by women and young girls in relation to mental health
Graduate Intern Call CENTRE | SAYWHAT
MAR 1 2023 – 30 AUGUST 2024
My duties and responsibilities include the following
● Providing counseling to adolescents, young people and proactively respond to their
concerns
● Facilitating referrals for all clinical and non-clinical service to relevant service providers
● Providing counselling, knowledge and referrals on SRHR and mental health
● Supporting submission of requests for trainings and workshops
● Writing concepts notes for community programming
● Casework management and facilitating trainings
● Responding to inbound and outbound calls
● Case documentation through case reports
● Compiling and submitting quality and accurate reports as required
● Participate in awareness campaigns for children, survivors of GBV and young people
within the community
● Maintaining an accurate record of all calls, activities and correspondence
Assistant Teacher | Alpha Eon
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Controlled Disclosure
APR 2022 – JAN 2023
My duties and responsibilities include the following
● Assist in teaching English
● Drafting assessment reports
Customer Service representative | Econet
FEB 2021 – APR 2021
My duties and responsibilities included the following
● Assist in providing Econet’s customers with a pleasant customer experience which
included aiding them with alleviating any challenges they might be experiencing with
any of the company’s products.
Social Work Intern | Department of Social Development
JAN 2020 – DEC 2020
My duties and responsibilities included the following
● Community engagement, this included conducting interviews with members of the
community, both minors and adults.
● Assist in the offering of counselling services
● Writing Probation Officers reports
EDUCATION
● Bachelor of Science Honors Degree in Social Work | University of Zimbabwe
● 2018 – 2022
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SKILLS
● Ability to interpret and execute orders as
per instruction with minimum Supervision
● A great team player
● Great research and report writing skills
● Ability to communicate with people
from different backgrounds which
include people living with disabilities
● Proficient in using MS Office Suite
● Social media engagement
REFREFERENCES
Munashe P. Chidikwindi
Rachel Mashiri
Alpha ION
[email protected]
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Soleil Levant
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Linda Mataka
SAYWHAT Call Centre--
Controlled Disclosure
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