Mitchelle Polo Tuballa

PORTFOLIO by Mitchelle Tuballa - I - I live:.cid.7e2813aa88b49982 Introducing ABOUT ME Over the years, I’ve had the opportunity to work on a number of incredible projects that have allowed me to grow and establish myself within this competitive industry. I hope you’ll enjoy viewing my projects as much as I enjoyed working on them. Go ahead and explore, and don’t hesitate to reach out if you’d like to learn more. Mitchelle Tuballa Social Media Manager/ Costumer Service Representative Work EXPERIENCE Social Media Manager Manager 7 years as Social Media Manger 4 years as Travel Agent Customer Service Representative Manager Business Processing Documentation Specialist Travel Agent Customer Service Representative Business Process Documentation Specialist Freelance Woystermedia DOWNLOAD TOTAL - Social Media Management Article posting using hootsuite Social Pilot and Friendsplusme Promotional Posting using photoshop and canva Shopify product tagging Agents Only JUN 2022-SEP2022 Domino's Pizza ( take order) Aegis People Support Jan 2011-June 2011 Expedia (Telesale) LOCAL PROJECT Milktea Shop and Snack Corner Address: Poblacion, San Jose Negros Oriental Menu Designing Facebook:Jog Snack Corner Facebook Advertising Flyer Making LOCAL PROJECT Jog Travel Services Address: Poblacion, San Jose, Negros Oriental Logo Making Facebook: Jog Travel Services Facebook Advertising Flyers LOCAL PROJECT Foodie & Healthy-Licious Address:Blk 10 Lot 3 NHA MAA, Davao City, Logo Making Facebook: Foodie & Healthy-Licious FB Advertising Flyer Making LOCAL Work Experince Orientwind Travel & Tours March 2011-November 2014 Responsibilities: Sales Representative and Documentation Book Domestic and International Flight Tickets using Sabre Book local Ferry Boat Make hotel reservations Providing information and assist passport application Deal with occurring travel problems, complaints or refunds Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers Organize Local Tours LOCAL Work Experince Philipp-ines Jolajalo (PARTIME JOB) August 2014- June 2017 Manager and Business Process Documentation Specialist Responsibilities: Manager Responsible for reservation check in and check out; following appropriate procedures for processes - forms, waivers, refunds, cancellations, rescheduling, collection of payments. Takes reservations on the phone or in person, and makes sure there are no reservation conflicts. Assist rental customers on boating rules and procedures on all rentals, return time, late fee policies, weather related policies, damage to equipment policies, cancellation policies and sea map orientation. Assists with daily cleaning, opening and closing procedures. Responsibilities: Business Process Documentation Specialist (With Special Power of Attorney) Process Business Permit Process Marina Registration INTERNATIONAL ACCOUNT SocialEase helps small businesses reach more people and consistently stay top-of-mind with current and past customers. WOYSTER It provides social media and digital marketing services for Small Businesses at prices that are actually affordable for Small Businesses. MEDIA Social Media Account Manger November 2014-July 2021 Clients Assigned To Me Auto Repair Shop Realtor Masonry Home Helpers HomeCare Landscaping Personal Injury Attoney Car Dealership Construction Auto Dealer Business Consultant AND MANY MORE!! Organizations Social Media Manager Responsibilities: Working with Woystermedia 15 Posts per week across 3 social networks (Facebook, Twitter and LinkedIn) using Hootsuite and SocialPilot Weekly Custom Promotional Post featuring your brand and services Posts Custom Holiday Post and inspirational quotes #Hashtaging Google search and 3 days article postings INTERNATIONAL ACCOUNT Customer Service Representative Domino's Pizza Order taking Expedia Flight, Hotel and Car Booking