Mitch Palo

MITCHIKO RONQUILLO VIRTUAL ASSISTANT CONTACT --Pampanga, Philippines EDUCATION 2018 – 2020 ASIAN COLLEGE OF AERONAUTICS, PAMPANGA Diploma 2016 – 2018 STO. NIÑO ACADEMY, PROFESSIONAL SUMMARY I’m a Virtual Assistant with over 4 years of experience helping businesses stay organized through CRM management, lead generation, and data entry. I’ve worked with tools like HubSpot, Pipedrive, Kartra, GHL and Tangle.io— handling everything from automations and reports to list building and outreach. I’m detail-oriented, quick to learn new systems, and I enjoy keeping things running smoothly so the people I work with can focus on the bigger picture. WORK EXPERIENCE Sales Momentum HubSpot Subject Matter Expert 2024-PRESENT Built and managed HubSpot automations to optimize workflows. Created dashboards and reports to support client performance tracking. Customized CRM systems and provided troubleshooting support. BAMBAN, TARLAC Senior High School – STEM Strand SKILLS CRM Management: Growth2Success General Virtual Assistant - Conducted lead generation and maintained clean, accurate records. Performed cold outreach via Instagram DMs to grow client pipelines. Supported daily operations through data entry and admin tasks. HubSpot, Pipedrive, Kartra, Tangle.io, GHL Lead Generation & Research (List Building) HubSpot Expertise: Automation Building, Report Creation, CRM Setup MVP Inner Circle General Virtual Assistant | Lead Generation Specialist - Managed Kartra & Pipedrive CRM systems to organize client data. Assisted with lead research, list building, and prospecting. Provided admin support and data entry for smooth team operations. Administrative Support: Data Entry, File Organization, etc.) Digital Tools: Trello, Google Workspace (Docs, Sheets, Gmail), Canva Soft Skills: Leadership, Time Management, Detail Orientation KEY ACHIEVEMENTS Built and managed HubSpot automations that streamlined client workflows and saved time on repetitive tasks. Created custom dashboards and reports to give teams clear visibility into performance. Maintained CRM accuracy for 1,000+ records, ensuring clean and reliable client data. Supported lead generation campaigns that boosted outreach and contributed to client growth.