Resourceful and detail-oriented professional with a Bachelor’s Degree in Management Accounting and proven experience in customer service, insurance billing, claims processing, and technical support. Adept at handling client communications, verifying coverage, resolving technical issues, and processing transactions with accuracy and efficiency. Skilled in Microsoft Office, CRM, and ticketing systems, with a consistent record of meeting performance targets in fast-paced environments. Seeking to leverage expertise as a Virtual Assistant, Insurance Billing Specialist, or Technical Support Specialist to provide high-quality remote support to clients worldwide.