Mital Mistry

Mital Mistry, MBA San Jose, CA 95119 | -- LinkedIn Professional Summary Dedicated, passionate, and people-oriented Human Resource Generalist with a proven track record in strategizing and overseeing various HR functions, including Employee Relations, Cultural Transformation, In-Store and Remote Onboarding, Performance Enhancement, Compliance with Employment Laws, Policy Development, Recruitment, and Training. Committed to implementing industry best practices to harmonize organizational objectives while optimizing employee capabilities and cultivating a supportive work culture that prioritizes morale, trust, and mutual respect. Core Strengths Leadership Coaching and Counseling Team Training and Development Talent Acquisition Budget Management and Forecasting Change Management Design and Implementation Project Management and Business Process Improvement High-impact Presentation and Public Speaking Microsoft Office Suite (Word, Excel, PowerPoint), ADP GlobalView, Avature, OnBase, UKG Google Suite, Kronos, BrassRing, Gadd, Adobe Creative Suite 3, 2D flash, Final Cut Pro, Stop motion Work History IKEA | East Palo Alto, CA Human Resource - People and Culture Generalist (9/2021 to Present) Reduced turnover by 11% through designing and implementing a comprehensive onboarding plan, including structured 30, 60, and 90-day touchpoints for new hires, ensuring a positive and productive start. Collaborated with hiring managers, and interviewers to streamline recruitment workflows, ensuring seamless transitions from candidate sourcing to onboarding while enhancing the overall candidate experience. Conducted monthly touch base meetings with function managers to ensure alignment with people-related requirements, such as policy updates, performance deadlines, conflict of interest declarations, and mandatory training compliance. Rolled out critical policy requirements, such as Workplace Violence Prevention and Primary Decision-Making (PDM) training, ensuring deadlines were met to maintain a safe, drug- and alcohol-free workplace. Primary contact for employees regarding benefit inquiries, open enrollment processes, and addressing co-worker concerns, ensuring timely escalation to the appropriate team for resolution. Led efforts in collecting data through surveys for health and well-being initiatives, analyzing the results, and executing targeted actions based on the feedback to improve overall employee wellness. Collaborated with the leadership team to ensure regular 1-on-1 meetings with employees, creating a tracker to monitor the outcomes and sharing insights with the leadership team to boost employee satisfaction and engagement. Ensured I-9 compliance for all co-workers, regularly auditing records to meet legal and company requirements and minimizing risks associated with non-compliance. Served as Chairperson of the Equity, Diversity, and Inclusion (ED&I) group, leading initiatives to create a more equitable and inclusive workplace. Collaborated with Workers’ Compensation and Leave of Absence (LOA) teams to ensure 100% compliance with federal, state, and local regulations, providing tailored support to co-workers during critical situations. Certified Kitchen and Bath Seller (7/2017 – 9/2021) Maximized sales by actively engaging with customers, understanding their needs, and providing tailored solutions. Reviewed plans and designed layouts for kitchens and baths to meet customer requirements. Assisted customers via live chat and email messaging, resolving service and product quality complaints effectively. Developed successful online sales operations, establishing a strategic vision and operational plans. Textile Team Lead (8/2013 – 6/2017) Led a team to provide shoppers with a customer-centric experience, ensuring they could search, find, choose, and buy products seamlessly. Planned, reviewed, and implemented major remodeling projects for the Bed Textile, Bath, Home Textile, and Rugs departments. Created an environment of trust by fostering open communication and constructive feedback with team members. Managed recruitment processes for sales staff and ensured competence development through training and performance reviews. Additional Experience/Activities Organizer and Marketing Executive, University International Event, Maidstone, UK -): Complete branding of the event, including designing posters, tickets, and managing ticket sales. Summer Project, Rai Foundation, Belapur, India -): Designed promotional materials for a college summer camp, with selected designs distributed citywide and recognized with a certificate. Education MBA, Human Resources Management, August 2021 | DeVry University, San Jose, CA, USA Core Subject: Human Resource and Technology, Managing Organizational Change, Leadership & Organizational Behavior, Employment Law, Strategic Human Resource Behavior & Organizational Structure and Business Behavior. BA, Honors in Animation, August 2010 | University College for The Creative Arts, Maidstone, Kent, UK Coursework in Photoshop, Illustration, Rendering, 2D stop motions, Final cut pro Software, Lighting and Texturing. AA, Diploma in Animation and Computer Science, June 2007 | Rai Foundation, Belapur, India Professional development completed in Live sketching, Clay modeling, Photography, 3D perception, 2D flash software, 2D Corel Draw