AKANBI, MISTURAT DIEKOLOLA
https://www.linkedin.com/in/misturat-diekolola-akanbi- ● - ● Address: Nigeria
SUMMARY
Versatile and results-oriented Virtual Assistant with over 10 years of experience in customer support, project coordination, and administrative assistance. Adept at leveraging technology to streamline operations, improve efficiency, and deliver exceptional client satisfaction. Skilled in data entry, team collaboration, and handling confidential information with discretion.
WORK EXPERIENCE
ZSquared Solutions Inc. • USA 2025 - 2025
Executive Assistant to the CEO
Task Management on Trello to ensure the CEO is well-equipped with documents and information that makes her work easier
Administrative Support: maintained and organized files, ensuring easy access to critical documents.
Content Creation & Management: assisted in developing visually appealing graphics and presentations using Canva for her Up Your Confidence podcast.
Prepare weekly progress reports to summarize tasks completed and upcoming priorities.
Research and Innovation: stayed updated on the latest AI tools and recommend ways to integrate them into workflows.
Lifebushido • USA 2024
Customer Service Representative
Provided real-time onboarding support to customers via WhatsApp messaging
Conducted lead generation campaign, increasing potential leads by 15% through cold calling
Managed CEO’s files and ensured prompt delivery to clients for effective engagement
Agro-Climatic Resilience in Semi-Arid Landscape • Nigeria 2022 – 2024
Executive Assistant to the Project Engineer/Water Resources Assistant
Managed calendars and scheduled and coordinated meetings. Then, furnished all concerned senior executives with memos and minutes of meetings to help them stay on track with agreed action points.
Assisted in the coordination of projects, tracked progress, and ensured deadlines are met.
Bill of quantity estimation and appraisal, Prepared Valuation Certificate for contractors
Sensitization and enlightenemnt campaigns
Carried out adhoc duties assigned by the Project Engineer.
Search Engine Optimization Extern
Extern ● Online 2024
Analyzed websites for issues and implemented effective changes.
Assisted with the development of new content and ensured on-page optimization.
Keyword research, Link building and Website analysis.
Data Entry Personnel
Kwara state Ministry of Water Resources. ● Nigeria 2014 – 2022
Prepared detailed Bills of Engineering Measurement and Evaluation and Valuation Certificate for various construction projects, ensuring accuracy and compliance with industry standards.
Analysed project specifications and drawings to determine material and labour requirements.
Created invoices to effect payment
EDUCATION
Remote Tech Support Skills. 2023
Digital Witch Support Community
Masters of Science (Chemical Engineering) 2015 - 2016
University of Lagos, Lagos
CERTIFICATIONS
Data Entry Academy 2024
Developed skills in invoicing, budgeting, sales, inventory and expense tracking.
Technical Support Fundamentals – Coursera, 2024
Developed skills in troubleshooting, system diagnostics, and customer support.
ALX Africa VA Program 2024
Comprehensive training in virtual assistance and remote support.
RELEVANT SKILLS:
Administrative Skills: Calendar Management, Meeting Coordination, Report Preparation, Confidentiality.
Technical Skills: Google Workspace, Calendly, Trello, GoHighLevel, Canva, Slack, Zohobooks, KoboToolbox.
Soft Skills: Communication, Attention to Detail, Team Collaboration.
