Mirla
Cano
EXECUTIVE ASSISTANT
ABOUT ME
WORK EXPERIENCE
Customer Care Representative (Billing Specialist)
Hello,
I'm Mirla. I'm an experienced Virtual
Assistant and a customer support
representative. I am always passionate
about learning and developing a new
set of skills. Communication is my
strongest suit; I have gained good
relationships with my previous clients
and received countless commendations
for my hard work. I'm independent and
can work well on my own. At the same
time, I can also collaborate with a team.
Convergys Cebu PH, Mar 2017 - Jan 2018
Handled calls for US Telecommunications Company regarding
billings, answering product questions and general inquiries.
ESL Teacher (Online)
51Talk PH, Oct 2020 - Jan 2022
Organized coursework and learning materials and assessed
student's progress and, wrote reports.
Phone Interviewer (Project-Based)
Dynata Global SSI, Jun 2022 - Aug 2022
Called system-generated phone numbers and screens to
qualify voters in the US and conduct surveys about political
CONTACT
--Brgy. Kilim, Baybay City, Leyte
concerns.
Operations VA
My Freight Staff, Sept 2022 - Now
Oversees day-to-day operations of the company. Tracking
loads, sending emails to carriers, updating customers about
the status of their orders, reviewing documents, and
validating BOLs/PODs.
EDUCATION
Visayas State University
BS in Secondary Education with Majors in
Biological Sciences
2013 - 2020
SKILLS | EXTRAS
Project Management Tools
Communication Etiquette
Team Work
Attention to detail
Email Management/Organization
