Mirjana Cenić

I run an agency in Serbia called Arrow M, which provides Customer Support to different clients worldwide. As well Customer Support and Customer Care, we are also our clients Virtual Assistants. Apart from that, we have a graphic design team, audio/video editing department and a team of online TEFL teachers.

Mirjana Cenic is a Senior customer service support manager with years experience in B2B and B2C sales, and well trained to work as ISA. Fluent in English, Greek, Serbian and German and able to communicate in all Balkan languages which enabled flawless translation in all fields of language. Huge experience in cold calling, email handling, Jira, Agile CRM, social media management, marketing and branding. Good in public relations and experienced public speaker.