Miriam Ncube

MIRIAM NCUBE Zimbabwe-Remote,Global PROFESSIONAL SUMMARY Results-driven Virtual Assistant with experience supporting coaches, entrepreneurs, and online businesses through administrative support, client communication, scheduling, and event coordination. Proven ability to streamline operations, meet strict deadlines, and improve efficiency while working independently in remote environments. CORE SKILLS ●​ Virtual Administrative Support ●​ Calendar & Schedule Management ●​ Email Management ●​ Client Communication & Follow-Ups ●​ Data Entry & Accuracy Control ●​ Document Preparation & Reporting ●​ Online Event Coordination ●​ Customer Support ●​ File Organization ●​ Time Management ●​ QuickBooks Data Entry ●​ Canva ●​ Remote Work Discipline PROFESSIONAL EXPERIENCE Virtual Assistant – Administrative & Operations Support | Remote 2023 – Present ●​ Managed calendars, meetings, and scheduling for multiple clients, reducing booking conflicts by 90% and improving attendance consistency. ●​ Handled inbox management and client communication, decreasing response times by 60% and improving client satisfaction. ●​ Prepared and submitted reports, applications, and documents under strict deadlines with 100% on-time delivery. ●​ Organized digital files, spreadsheets, and client records, cutting document retrieval time by 70%. ●​ Entered and reviewed data across systems including QuickBooks and spreadsheets, maintaining 99% accuracy through validation checks. ●​ Supported daily business operations, helping clients reclaim 10–15 hours per week for high-value tasks. Virtual Assistant – Client Support & Online Events | Remote 2022 – 2023 ●​ Coordinated Zoom meetings, training sessions, and online events, managing registrations, reminders, and attendee communication. ●​ Assisted with ticket sales follow-ups and promotional support, contributing to a 30–40% increase in event attendance. ●​ Responding to client inquiries and support requests, resolving issues efficiently and improving engagement rates. ●​ Maintained updated attendee lists and reports, ensuring accurate records and smooth event execution. ●​ Supported marketing and administrative tasks using Canva and Google Workspace to meet tight timelines. TOOLS & TECHNOLOGY ●​ Google Workspace (Docs, Sheets, Drive, Calendar) ●​ Microsoft Word, Excel, Outlook ●​ Zoom ●​ QuickBooks ●​ Canva ●​ Email Management Systems WORK STRENGTHS ●​ ●​ ●​ ●​ ●​ ●​ ●​ Highly Organized Detail-Oriented Deadline-Driven Independent & Reliable Strong Communication Fast Learner Process Improvement Focused