Miriam Maldonado

MIRIAM MALDONADO SABITAY International Business Manager | Master Business Intelligence and Innovation Technologies CONTACT INFORMATION- - linkedin.com/in/miriam-maldonado/ EDUCATION MBA Business Intelligence and Innovation Technologies Polytechnic University of Barcelona, Spain 2016 - 2017 BBA International Business Management Anahuac University Xalapa, Mexico 2011 - 2015 CERTIFICATIONS Leading Digital Transformation; Massachusetts Institute of Technology Supply Chain and Logistics; Universidad Anáhuac Xalapa Customs Law and Foreign trade; RECO Veracruz Web Analytics; Escuela de Organización Industrial, Spain Mobile Applications; Universidad Goal-oriented International Business Manager successful at international logistics and customer service. International experience at Walt Disney World Orlando, Florida and Danone, Spain with proven success in agro and food industry. Offers strong analytical, planning and organizational skills to manage competing demands WORK EXPERIENCE E-commerce Operations Manager MAGUEY MELATE. Ecommerce (Remote) November/2020 – November/2023 Implementing inventory control measures In charge of the purchase area Create all Export documentation and coordinate logistics Customer service Ecommerce management PROJECT MANAGER & INTERNATIONAL LOGISTICS NH MERCADO GLOBAL. Agroindustry (Xalapa, Veracruz, México) January/2019 – February/2020 Administered export of Allspice Pimento for compliance with company and customs export policies. Designed export strategies to meet project requirements for delivery timeframe. Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints. IMPORT AND EXPORT LOGISTICS ANALYST ADV LOGISTICS. Customs Broker (Veracruz, México) January/2018 – December/2018 Organized importation of Machine Accessories via land and ocean. Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups. Liaised between warehouse personnel and customer to facilitate account and operational needs. Planned and supervised shipments from production to end-user and scheduled daily and weekly routes. Complutense de Madrid, Spain BI COMMERCIAL ANALYST Digital Marketing; iab.spain DANONE. Food industry (Barcelona, Spain) January/2017 – October / 2017 eCommerce; EOI SKILLS BI and Digital Marketing platforms (Qlik, Microstrategy, Power BI, OpenBravo), Google Analytics, FacebookAds.Woocommerce, Wordpress Microsoft Office Intermediate. English Advanced (FIRST and IELTS Certified) QuickBooks| Wave Time Management Detail Oriented Teamwork. Developed intelligence-sharing dashboards, providing companywide access to collected data. Coordinated storage locations and product movements. Accelerated consumer purchasing habits by increasing distribution and availability across range of retail outlets. CUSTOMER SERVICE: OPERATIONS WALT DISNEY WORLD. Entertainment (USA) May/2013 – August/2013 Operate sophisticated ride systems Develop customer service skills in an international environment and solve problems in multicultural contexts guaranteeing customer satisfaction.