Mirasol Luna Foria

MIRASOL FORIA WORK EXPERIENCE- Customer Service Representative / Dealers Support Group RMS COLLECT INC. (IQOR) 4th Floor SM Dasmarinas Cavite- - OBJECTIVE Looking for a challenging position with a dynamic, equal opportunities organization; capitalizing on my current experience and skills to deliver targets and goals thus ensuring professional and personal growth. Address customer service inquiries and support dealers in a timely and accurate fashion. Give accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints. Handle incoming calls from a national customer base. Enter accurate and complete customer information into system. Resolve billing issues. Follow up and assure customers issue resolved. CASHIER PROFILE STATEMENT Pick A Book A self-motivated call center professional with solid in-bound and out-bound experience in high volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience. Robinson's Imus- Operating the cash register and handling cash transactions with customers. Scanning goods and collect payments. Issuing receipts, refunds, change or tickets. Balances cash drawer by counting cash at beginning and end of work shift. HIGHLIGHTS AND QUALIFICATION CASHIER Awarded for best customer service representative Puregold FRC mall Imus Cavite Maintains a low call time - Very hard worker Trained on several call center phone platforms Pleasant personality Open to all possibilities and opportunities Troubleshooting Problem solver Operating the cash register and handling cash transactions with customers. Scanning goods and collect payments. Issuing receipts, refunds, change or tickets. Balances cash drawer by counting cash at beginning and end of work shift. FUNCTIONAL STRENGTHS EDUCATION Good proficiency and navigation skills around a PC Good telephone manner with a clear speaking voice BACHELOR OF SCIENCE IN CUSTOM ADMINISTRAITION Good communication skills and the ability to build rapport with the customer Southern Luzon College (2 years under graduate- Ability to work well in a team capable of learning quickly Ability to handle multiple task and work under pressure Self-motivated, precise and dedicated Excellent interpersonal skills Leadership and cooperativeness in a good balance PERSONAL INFORMATION Date of Birth : April 1, 1985 Birth Place : Surigao Del Sur Nationality : Filipino Religion : Catholic Language : English and Filipino Civil Status : Married Name of Husband : Alexander Allan Foria Occupation : Machine Operator 2 3