Miranda Kozdon

Miranda Kozdon ADMINISTRATIVE OPERATIONS SPECIALIST CONTACTS- MI-WWW.LINKEDIN.COM/IN/MIRANDA-KOZDON- ABOUT ME EXPERTISE Problem solving Communication Organization Management Creativity Strategic thinking Adaptability Teamwork Customer service Remote work Medical terminology Data entry Insurance knowledge Medical records Computer literacy Bookkeeping- Quickbooks Email management Google Workspace Microsoft Office Suite EDUCATION BACHELOR OF ARTS IN BUSINESS MANAGEMENT NORTHWEST UNIVERSITY- Resourceful and adaptable administrative professional with a background in healthcare operations, client services, and workflow management. With experience spanning account management, bookkeeping, patient coordination, and executive support, I thrive in fastpaced environments where organization and clear communication are key. I bring a proactive mindset to solving problems, streamlining processes, and supporting both team goals and client needs with efficiency and care. WORK EXPERIENCE MedStarNW - Administrative Assistant Remote | February 2020 - June 2025 -Coordinate patient care, scheduling, and communication in a remote healthcare setting - Serve as customer service manager, bookkeeper, and executive assistant - Oversee workflow processes, supply sales and invoicing, and QuickBooks financial operations - Support the CEO and streamline internal operations Willamette Specialists - Front Desk Associate Tualatin, OR | 2019 - 2020 - Managed front desk operations, including patient check-in/out and scheduling - Processed payments, insurance details, and maintained accurate medical records - Acted as liaison between patients and medical staff to ensure smooth operations Meridian Park Hospital - Certified Nursing Assistant Tualatin, OR | 2017 - 2019 - Provided daily care to patients and assisted nurses with tasks within scope of practice - Maintained accurate charting and communication among healthcare providers and families - Ensured compassionate, high-quality patient care in a hospital setting