Miracle Uzomefuna

Miracle Uzomefuna

$5/hr
Customer Service Representative || Inbox /Email Manager || Virtual Executive Assistant
Reply rate:
70.0%
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
6 years
About

With years of experience across various roles, I bring a unique blend of skills in sales, customer service, and appointment management.

I’m Miracle, a proactive problem-solver, go-getter, and results-driven professional with a background as a Customer Service Representative, Appointment Setter, Sales Development Representative, and Virtual Assistant.

As a Sales Development Representative, I excel in lead generation and client relationship management, utilizing tools like Apollo and Pipedrive to drive business growth through a customer-focused approach.

As a customer service representative, I provide exceptional support by efficiently managing inquiries and resolving issues with CRM platforms such as HubSpot and Zendesk.

As an Appointment Setter, I expertly coordinate schedules and organize meetings to ensure smooth communication and optimized time management.

In my role as a Virtual Assistant, I handle a range of administrative tasks—from calendar management to research—using tools like Asana and Trello to keep projects on track.

My adaptability, problem-solving skills, and commitment to achieving results enable me to thrive in dynamic environments. I’m excited to contribute to a team dedicated to growth and innovation.

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