Miracle Nwachukwu

Miracle Osondu Owerri |-- PROFILE SUMMARY Administrative assistance with over 5 years of experience, delivering both virtual and in-person assistance. Skilled in delivering various administrative tasks in a timely and orderly manner. I believe that urgency matters in carrying out the administrative duties, which is reflected in my day to day activities which grossly contribute to overall business growth. AREA OF EXPERTISE Effective Communication Research and Documentation Email Scheduling and Email Follows up Calendar Management Multi-Tasking Technologies: Outlook, VoIP, MS office, Excel, G-suite, Slack and Hub-spot PROFESSIONAL EXPERIENCE St John’s Hospital Owerri virtual Assistance Nov 2021-Dec 2022 Update the hospital database by ensuring all bookings are routed to the right medical unit Follow up with patients for their next appointments, respond to all emails and queries Scheduled weekly meetings and reminders for the Medical Director and handled all outstanding emails Answer calls and resolves Client complains Manage logistics and vendors for workshops and summits Arizona Administrative Assistance June 2016-March 2019 Schedule appointments and maintain calendars Schedule and coordinate staff and other meetings Collate and distribute mail Prepare communications, such as memos, emails, invoices, reports and other correspondence. EDUCATION & PROFESSIONAL CERTIFICATIONS Bsc in Public health Federal university of technology Owerri - Owerri June 2018 to August 2023 Diploma in Human Nutrition and Dietetics -Alison - December 2020 to February 2022 Cybersecurity Simplilearn - Oct 2023