- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Asaba, Delta, Nigeria
- Experience:
- 3 years
MIRACLE OLUEBUBE AFAMEFUNE
|VIRTUAL ASSISTANT|
PROFESSIONAL SUMMARY
I am a Tech-savvy General Administrative and Executive Virtual Assistant with proven ability to deliver
high-quality support that enhances individual and office coordination, streamlines operations, and
optimizes productivity levels. A self-starter, but also an excellent team player, who excels at organizing
tasks, communicating effectively, and exceeding my client’s expectations. I proactively contribute
administrative expertise to drive efficiency and support the goals of forward-thinking organizations.
CORE COMPETENCIES
● Office
Administration
And Coordination
● Email And
Phone
Management
● Calendar And
Scheduling
● Client
Relationship
Management
● Document
Preparation And
Filing
● Data Entry
And Record
Keeping
● Project Coordination
And Team
Collaboration
● Time
Management
And
Prioritization
● Customer Support
Service
● Multitasking
And Deadline
Management
● Confidentiality And
Data Security
● Technology
And Software
Proficiency
CAREER HIGHLIGHTS
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Streamlined administrative processes, increasing efficiency by 40%.
Executed standard operating procedures (SOPs) for administrative tasks
Introduced the use of new project management tools, improving team collaboration by 60%
Conducted market research to inform client of useful strategies, resulting in data-driven decisions.
Organized and maintained digital filing systems, improving document retrieval efficiency.
Coordinated and managed communications, ensuring timely responses and follow-ups.
Developed and maintained strong client relationships, leading to customer loyalty and retention.
Secured speaking engagements, guest featuring, connection building, and collaboration
opportunities.
WORK EXPERIENCE
Admin/HR
Advanced Beams Structure, Nigeria
Remote
May 2025-Present
● Prepared, proofread, and signed contract documents
● Assisted in recruitment process and preparation of employment letter
● Performed basic bookkeeping tasks, including reconciling account statements for respective
projects and invoice tracking.
● Organized and maintained digital company and staff records and documents for easy
retrieval.
● Coordinated schedules and managed appointments for the CEO.
Public Relation Manager,
UTRADIE, Australia
Remote
October 2024-July 2025
● Researched and campaigned for speaking engagements, guest featuring, connection building, and
collaboration opportunities.
● Developed and implemented strategic PR campaigns to enhance brand visibility and
reputation.
● Partnered with marketing team in crafting compelling media kits, and content for various
communication channels.
● Handled communication with influencers and maintained positive business relationship.
● Collaborate with internal teams to ensure consistent messaging across all platforms.
● Monitor and analyze media coverage, providing insights and recommendations for improvement.
Customer Support Agent
Lollipop Exchanges, Nigeria
Remote
Jan 2023-June 2024
● Provided timely and professional support to customers via multiple communication
channels.
● Resolved customer inquiries and complaints, ensuring high satisfaction levels.
● Collaborated with internal teams to address technical issues, trouble shoot, and improve service
delivery.
● Maintained accurate records of customer interactions and feedback for process enhancement.
Office Assistant,
Otutu Resources, Nigeria.
Onsite
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April 2021-Sept 2023
Acted as the first point of contact and front desk personnel to receive guests
Professionally managed schedules, emails, chats, and phone communications
Provided administrative support and assisted in the daily business operations.
Ensured efficient management of supplies, maintenance of equipment, and general office
coordination.
Sales Representative
Danebere Enterprise, Nigeria.
Onsite
March 2016 – Dec 2017
● Promoted and sold products to new and existing customers, achieving
sales targets.
● Built and maintained strong customer relationships to drive repeat
business.
● Educated customers on product features and benefits to influence purchase decisions.
Identified and pursued new business opportunities through prospecting.
TRAININGS
● Certificate for the completion of Virtual Assistance course, Udemy, May 2024
● Certificate for Customer Service and troubleshooting, LinkedIn, April 2024
● Certificate for completing Inbound Social Media Marketing Course, HubSpot, April 2024
WORK TOOLS
Google Workspace (Docs, Forms, Sheets, Slides, Gmail, Meet), Microsoft Office 365 (Word, Excel,
PowerPoint, Outlook, Teams, OneNote), Project management (Trello, Asana, Notion, Monday), Scheduling
tools (Calendly, Doodle, Acuity), Communication tools (Zoom, slack, WhatsApp, Skype) CRMs (HubSpot
and Salesforce) etc
EDUCATION
Bachelor of Education, English, and Literature Jan 2017 – Dec 2021
The University of Benin, Benin City, Edo State
