Mira Curioso

MIRA O. CURIOSO IMUS, CAVITE, PHILIPPINES Mobile:- Email Add.:- Reliable, energetic and resourceful Telemarketer with over eight years of experience resolving customer complaints and promoting conflict resolution. Expertise in dealing with customers from different nationalities. Patiently calm in customers need and creating solutions that provide value to the customer. QUALIFICATIONS: • • • • • • • • Have very good and broad experienced in the field of sales. Ability to demonstrate products and services to the customers. Ability to interact with customers from different nationalities. Relevant Interpersonal and Presentation Skills. Willing to accept new challenging work responsibilities. Flexible and fast learner. Can do multitask at a time. Ability to keep clear and accurate records and reports. WORK EXPERIENCE: FIRST ABU DHABI BANK - Nov. 2016 – February 2018 Senior Relationship Officer COMMERCIAL BANK INTERNATIONAL - June 2012 – February 2015 Senior Relationship Officer Mashreq bank - September 2009– November 2011 Senior Relationship Officer Dubai bank - June 2007 – February 2009 Relationship Officer Job Responsibilities: • • • • • • • • • Interact with customers face to face on an appointment and walk-in basis. Staffing different companies for demonstrations and company listings. Deducing customer’s needs, answering their questions, and matching them to financial services available in the bank they may find helpful. Demonstrating products benefits Making accurate and clear explanations of the loan calculation and procedures. Account and manage clients to ensure service levels and maximize sale targets. Coordinates and maintain contact with other banks, financial services, and government institution to verify/determine the creditworthiness of prospective client or loan applicant. Review and check the validity of supporting documents submitted by the client. Process the account opening of the applicant for salary transfer. Trainings: • • • • • • Fraud Awareness -June 2017 Anti-Money Laundering - September 2017 CBI Five Stars Service and Sales Standard Workshop -December 2014 Sharia’s Programmed on Islamic Banking - January 2010 Islamic certification - January 2010 Mashreq Certification Program -September 2009 Educational History: Saint Vincent’s College Bachelor of Science in Commerce June 1994 – October 1996 undergraduate Short courses attended: • • • • • • • Social Media Management – April 2021 Email Management and Support – April 2021 Lead Generation – April 2021 SEO – May 2021 Work from Home Career 101 – May 2021 Teaching English as Second Language - June 2021 Basic and Core Skill Training for Aspiring CCA – June 2021